Leadgate Surgery
BD
Beckie D. 3 years ago • From Google
Bad
If I could give zero stars I would. If you have mental health concerns, complicated medical needs, or chronic pain conditions, it is strongly advisable to seek care elsewhere. You would receive better healthcare from an unconventional practitioner contacted remotely than from this practice. My interactions have been conducted entirely by telephone, as the practice appears to prioritise avoiding in-person appointments. Patients appear to be withdrawn from medications with minimal support provided. Existing medical conditions are disregarded as though they do not matter. One clinician in particular demonstrates a harsh, dismissive manner and employs an approach that contradicts the patient-centred care principles the NHS advocates for. Regardless of personal history, background or ethnicity, the treatment appears consistently poor across all patients, which at least means the experience does not feel discriminatory. Since relocating to the area only recently, every local conversation mentioning this practice has included recommendations to use the alternative surgery instead. The reputation is decidedly negative, and I remain registered here only because my repeat prescriptions were cancelled with minimal discussion. I am unable to safely transfer to another practice without risking medication withdrawal without proper medical supervision, which has previously occurred with this surgery. My complex mental health needs, which had remained stable for two decades before moving, have deteriorated significantly due to the care received here. The outcome of this situation remains uncertain, but I would strongly urge others to avoid this practice to prevent experiencing similar difficulties.
Diane H.