CG

C G. one year ago • From Google

Rating

Bad

Phone queue chaos and contradictory appointment requirements

The surgery fell well short of expectations. I completed a required form through their website, only to receive a message the following day stating that a form submission required an initial in-person consultation first, which seemed contradictory given the form's presence on the site. When I attempted to book an appointment, I experienced lengthy wait times on the phone and was informed that no appointments were available, with suggestions to either try again the next day or arrive early in the morning. I did arrive early the next morning, but was then told the appointment would be conducted by telephone rather than in person. When the call eventually came through, the clinician appeared unfamiliar with my medical background and history, which made the consultation feel less effective. The overall experience raised concerns about how the practice operates following recent changes, and I would recommend exploring alternative healthcare providers.

Other reviews for Woodfield Medical Centre