Prospect Medical Centre

I would strongly advise against using this GP practice. The appointment booking system appears to be problematic and difficult to navigate. Attempting to book an appointment by calling at the..

The reception staff displayed an unhelpful and dismissive attitude. The practice appears to lack adequate procedures for scheduling appointments and communicating with clinicians. It seems unclear..

This GP practice has been frustrating to use. The appointment booking system is quite challenging to navigate. Online consultations have limited availability outside of early morning slots.

I had to wait considerably longer than expected while on hold in the telephone queue, and was subsequently informed that no appointment slots were available until several days later. I found this..

Extremely difficult to reach the practice by telephone and equally challenging to secure an appointment. Despite contributing through taxation, patients are informed that no availability exists and..

The receptionist was unhelpful and the administrative processes were poor. Communication through text and phone messages was unreliable, and when issues arose, no apology was offered. Instead,..

I have been a patient at this practice for over 60 years, and I have never experienced it in such poor condition. I am finding it extremely difficult to secure an appointment. I attempted to book..

This appears to be among the most challenging GP experiences I have encountered. There seems to be a reluctance to engage directly with patients and arrange face-to-face consultations. I received..

This practice has been difficult to access for appointments. The scheduling system appears to be consistently at capacity, making it challenging to secure a consultation with a doctor.

This practice has been extremely disappointing. It is very difficult to reach anyone by telephone, and obtaining an appointment is challenging. The team members have been unhelpful and unwelcoming..

I have found the service at this GP surgery to be deeply unsatisfactory. Regardless of how promptly I attempt to secure an appointment, availability consistently proves difficult to obtain. The..

Disappointing experience. I would advise caution before registering with this practice. The appointment booking process, particularly regarding phone calls, fell short of expectations.

This medical practice is a very good GP surgery. Thank you to all the doctors, nurses and staff members. The clinical team members I encountered were very helpful and caring. I appreciate their..

I recently had a significant medical procedure and informed the receptionist about it, yet when I tried to arrange a follow-up consultation, I was questioned about the necessity of speaking with a..

The practice appears to have declined significantly if you prioritise your healthcare. The shift to an online booking system has made securing appointments even more challenging than it was..

Some of the reception staff can be unhelpful and lack courtesy when dealing with patients.

I found this practice's service quite frustrating. I called shortly after the phone lines opened and experienced multiple disconnections. When I finally got through, there were no available..

I called this morning and waited on the line for an extended period without anyone picking up. When someone finally answered, I was told that no appointments were available. I then visited the..

I have found this to be an extremely unsatisfactory experience with this practice. It is consistently difficult to secure appointments, whether for immediate or future needs. Additionally, after..

I was very surprised and let down by what appeared to be an absence of regulatory oversight at a General Practice operating at such a low level. The conduct of the team members, especially those..