GE

Gavin E. 2 years ago • From Google

Rating

Average

Phone queue frustration wasted my time

I recently spent a considerable amount of time on hold only to be informed that I would need to ring back later as the lines were particularly busy. I found it frustrating that despite having already waited, I was asked to try again at a different time, and I questioned why my call seemed to be deprioritised compared to others trying to get through.

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