Kings Medical Centre

Wouldn't change my GP practice, they've been absolutely brilliant and really helpful 👌

I have found this medical centre to be disappointing throughout my experience. The clinical staff appear inattentive during consultations and seem distracted by their devices. The reception team ask..

The reception team consistently demonstrates helpfulness and friendliness. The clinical staff members are equally approachable and supportive, making communication straightforward. The practice..

Generally satisfactory practice, though I've always found it frustrating that despite having administrative staff on site, I'm required to visit the surgery in person to submit a request form when I..

The reception team were not particularly helpful. One member of staff in particular came across as rather condescending.

It can be challenging to reach this practice.

The experience was extremely disappointing, with minimal assistance provided at reception and a lack of understanding shown. I was left dealing with an open wound and felt repeatedly directed toward..

We experience difficulty reaching the practice by phone. It appears that calls are being disconnected rather than being placed in a queue system, which means the same individuals need to attempt..

The clinical staff at the practice are excellent, however the reception team could be more helpful. After discovering that my repeat medication had been processed incorrectly at the surgery, leaving..

This is an excellent surgery where the medical staff are consistently helpful and go the extra mile to assist patients. I am very grateful for the care and support provided by the team.

The experience was disappointing overall. Two stars reflects the positive interactions with nursing staff and one of the senior clinicians. The practice has two principal clinicians alongside..

Outstanding medical facility with compassionate healthcare professionals and supportive team members.

I am so grateful to the clinical team and staff for the advice and help I received during my recent visit. I would certainly give them more than 5 stars if I could. We all hear negative things about..

This practice has a welcoming atmosphere with supportive team members across all roles.

I would not recommend this practice. While the clinical staff are excellent, the reception team's approach to patient interactions is disappointing. The manner in which some staff members..

The practice demonstrated minimal engagement with patient needs and appeared detached throughout the appointment. The service felt transactional rather than compassionate, leaving an impression of..

The team demonstrated genuine care and attentiveness to my needs throughout my visit.

I would give this practice fewer stars if the system allowed it. I have repeatedly been let down by promises of callbacks that never materialise. When I follow up by calling back, I am told there..

Why is it not possible to speak with a doctor if you happen to miss a couple of calls during the day? Does someone's health matter less than the number of times you manage to answer the phone?

I called ahead to inform the practice that I would be delayed due to transportation difficulties, having spent considerable time attempting to arrange alternative travel before my scheduled..