Gorton Medical Centre

I found it more helpful when I could speak with the practice directly. I brought my child in with health concerns and was hoping to arrange a referral to a specialist. Unfortunately, I experienced..

The reception experience was disappointing and the overall visit did not meet expectations.

This healthcare professional is excellent at their work. They make a genuine effort to identify the underlying cause of health concerns before recommending treatment. A truly outstanding practitioner.

This practice is extremely disappointing. The reception staff lack professionalism. I arranged an urgent appointment for my child over the telephone. The wait was incredibly long and frustrating,..

I recently had an appointment at the practice. The clinician I saw was very professional and caring, and demonstrated a genuine commitment to their work. I also underwent a blood test with another..

My father is receiving end of life care. Initially, the practice indicated that a particular medication would not be provided due to cost considerations during his end of life treatment. I have been..

I found the mental health referral process to be quite frustrating. When transferred to specialist services, I contacted them to enquire about waiting times and was simply told I would need to be..

I've been attending appointments at this practice for several weeks now and have been very pleased with the care provided by the nursing staff. However, I have had a less positive experience with..

I found the care here fell short of my expectations. The clinical team did not seem to engage with my concerns or take into account information from my previous appointments. I felt the need to seek..

I had a very frustrating experience trying to reach the practice by phone, spending a considerable amount of time being transferred without getting through to someone who could help. I found this..

The reception team seemed unaware of appointments when we contacted the practice or arrived for visits. We were frequently told to return at a later time due to lunch breaks, and on other occasions..

The service was disappointing and I found the staff to be unwelcoming, particularly those at reception who displayed unhelpful behaviour. When I called requesting an urgent appointment, I was told..

Initially provided a low rating, however the practice has demonstrated considerable improvement throughout the past year. Optimistic that this positive trajectory will be sustained.

The telephone service is unavailable and the website does not provide access to book appointments.

How is it possible for a surgery's phone line to be constantly busy throughout the entire day? It's incredibly frustrating. I relocated to this practice when I moved to the area, and if I had been..

This surgery has been difficult to reach by telephone. Despite numerous attempts to book an appointment for my daughter, I was unable to get through. When directed to call back at a specific time,..

The practice does not respond to inquiries, and when visiting in person, staff direct patients to book an appointment or apply online, though the online application process is unclear. I have been..

I found the experience to be extremely disappointing and felt that patient care standards were not met consistently throughout my visits to this practice.

The medical team and nursing staff at this practice are excellent and provide wonderful care.

The staff at this practice lack competence and struggle with basic administrative tasks. Transferring prescriptions to the local pharmacy appears to be beyond their capabilities. This practice ranks..