The Endeavour Practice

I attended for a routine cardiovascular assessment but was instead recommended to undergo a specialist procedure on my digestive system, which felt like an unnecessary escalation. Additionally,..

Arranging appointments at this practice has proven quite challenging. I experienced a lengthy period of waiting for specialist referrals, and following my consultation, there was an expectation that..

The staff displayed a lack of courtesy during my visit. A team member departed before their scheduled time, and I was scheduled for a blood test the following day. When I arrived slightly behind the..

I sent an email requesting an appointment but was told that wasn't possible. When I called at 1:30pm to book an appointment, I was informed that appointments couldn't be made outside of 8am. I found..

Contacted the surgery regarding a teenage family member and the receptionist provided helpful assistance. A clinician subsequently called back and spoke with the family member, and despite the..

Disappointing experience with the service provided

Excellent medical practice with a welcoming team. Appointments have consistently been available within a day of requesting them.

I have been attempting to contact the practice over the past several days to arrange a medication review, however I have consistently found the telephone lines to be busy or the practice to be..

The phone system here is really frustrating. I've spent considerable time on hold without getting through, and when I try calling back at different times, I still can't reach anyone. The waiting..

The team demonstrated a welcoming and supportive approach throughout my visit.

I have been waiting for three weeks to receive the results of a blood test. It took a week to arrange the sample collection appointment, despite being told it was time-sensitive. For approximately a..

Called the practice and after some time managed to get through, only to be directed towards the online consultation system. After completing the online form, I was advised that an in-person..

I have been a patient at this practice for over 40 years. In earlier times, the service was excellent. However, the past decade has seen a noticeable decline in quality. Getting through by phone has..

I have been a patient at this practice for many decades and have recently found it increasingly difficult to reach anyone to arrange an appointment. When I attempt to call from early morning, the..

I would rate this experience extremely poorly if lower ratings were available. The standard of care provided was disappointing. Following laboratory testing, I was informed that I would need to..

After many years with this practice, which was once excellent during an earlier period of management, the experience has steadily declined. The overall approach and helpfulness have noticeably..

This practice has significant issues with accessibility and responsiveness. It is extremely difficult to obtain appointments, and urgent health concerns do not receive adequate attention. I would..

The practice feels more like a telephone-based service than a traditional medical clinic.

I found the service to be disappointing. I submitted an e-consult but felt that a key part of my initial request was overlooked. When I followed up by phone the next day to check on progress, I was..

I would rate this experience much lower if possible. I have experienced repeated instances where my health concerns were not adequately addressed. Multiple issues were attributed to hormonal factors..