Fieldhouse Medical Group

Excellent healthcare professionals and supportive team members. I have been a patient at this practice for many years and would highly recommend it. 10/10

The clinical team were excellent and saw me promptly, providing effective treatment for my ear discomfort. I would appreciate it if this service remained available through the NHS rather than..

The service provided fell short of expectations, with even basic tasks not being completed satisfactorily.

It is difficult to secure an appointment at this practice. Despite the stated opening time, the phone line remains on the automated message well past the hour. When contact is finally made with..

I would not recommend this practice if I had the choice, as I do not believe it meets the standard expected of a healthcare facility.

Attempting to secure an appointment with a clinician feels incredibly difficult. It is exasperating, stressful, and deeply irritating. I have made numerous attempts to contact the practice by phone,..

Excellent and compassionate care

The practice appears to be relying heavily on pharmacy services for matters that might traditionally be handled in-clinic.

I called today and was assisted by a pleasant receptionist who appeared to be relatively new to the role. She was very helpful in explaining the situation regarding my prescription and kindly..

Attempting to reach the practice required numerous phone calls without success. Booking an appointment at a convenient time proved difficult. Appointments were not appearing on the online system as..

Absolutely unhelpful - the practice appears understaffed and when you finally manage to get through by telephone, appointments seem difficult to obtain.

This is an excellent medical practice. I have been a patient for many years since childhood, and they consistently find time to accommodate appointments. The team members are invariably helpful and..

It has been difficult to secure an appointment, with unsuccessful attempts over several days.

Not somewhere I would particularly recommend.

The service quality has deteriorated significantly. After numerous attempts to reach reception over a couple of days, I visited in person to inquire about unanswered calls, only to be informed that..

Excellent team with no issues to report. The clinical staff are very competent and demonstrate good understanding. I have been a patient at this practice for over 20 years.

I waited four months to be seen by a dietary specialist, only to arrive and face a requirement to wear a face mask despite having an exemption badge. I felt my exemption was not properly respected or..

Getting an appointment is consistently difficult - I always call first thing in the morning. Attempting to book a routine appointment with a preferred clinician this year has proven impossible, and..

I have attempted to contact the practice at their stated opening time, as this is the only slot available before my work commitments begin. However, I consistently find the phone line to be engaged,..

I'm becoming increasingly frustrated with this practice. I've spent considerable time waiting on hold, and when my call is answered, it gets disconnected. The appointment system requires a doctor to..