St Andrews Medical Practice

The team here is excellent, and I've experienced minimal delays when attending appointments. I've consistently had a positive experience at this practice.

It is very difficult to secure an appointment at this practice. The reception team can sometimes seem unwelcoming and slow to process requests, though some staff members are more helpful than..

I believe this practice is excellent. The staff have consistently been helpful whenever I've needed assistance.

The team here are very welcoming and approachable, with healthcare professionals who demonstrate genuine care and empathy. Having recently moved from another practice in the area, I have found the..

I am writing to formally raise a complaint about the treatment I received during my recent visit. I arrived slightly late for my appointment due to time spent waiting to check in. Despite being..

Following a recent knee injury, I attended my GP appointment hoping to arrange a scan. I anticipated a lengthy wait time. However, the clinical team demonstrated genuine empathy and responded..

I have registered with numerous medical centres across different parts of England throughout my life. The standard of professional knowledge and compassionate care provided at this practice has been..

I had a very negative experience today. My teenage daughter attended an appointment to request a repeat prescription. During the consultation, she felt pressured to accept an alternative medication..

The healthcare professional I saw was quite dismissive, the appointment ran behind schedule, and I felt hurried throughout. It seemed like a diagnosis had already been decided before I could..

It's difficult to secure appointments with a consistent healthcare provider at this practice. The waiting times tend to be quite lengthy. I had to wait a full hour for my appointment today, which..

I have found only one clinician at this practice to be satisfactory based on my visits. A previous appointment involved a clinician printing off another patient's medical records and handing them to..

The practice demonstrates a commitment to addressing any concerns or worries that patients may have. The entire team has been consistently helpful and supportive. Remote consultations function..

Appointment experience was positive. I was called for my appointment promptly and the staff member was very professional. The consultation was thorough and reassuring.

Visited the pharmacy to receive a vaccination. The service was very well organised and quick.

Consistently supportive and accommodating.

What an excellent service. Special praise to the staff member who demonstrated genuine kindness and compassion—I felt remarkably at ease during my recent appointment thanks to their support...

Disappointing experience at this surgery. I attempted to book an appointment on three separate occasions but was unsuccessful. The online booking system did not work for me, so I called to request a..

Not a worthwhile use of my time

Can't give half a star, so 1 will have to do. My partner has a complex medical condition requiring ongoing specialist attention and multiple investigations. The previous clinician was genuinely..

This practice fell well short of my expectations.