Neasham Road Surgery

I would advise against registering at this practice. I attended the surgery on a Friday morning for a scheduled appointment for my young child's routine vaccinations that was booked for..

Attempting to secure an appointment proves extremely difficult. Calling at opening time results in a lengthy queue, and by the time of arrival at the practice, all available slots have been taken...

I found this practice to be significantly below the standard I would expect from a GP surgery.

The way this practice operates is quite frustrating. Obtaining an appointment proves extremely difficult, and the response time through the online consultation system is disappointingly slow, taking..

The reception staff at this practice come across as unwelcoming and dismissive. Regardless of the reason for calling, they display a consistently poor attitude that makes interactions feel unpleasant.

Disappointing experience, as it feels difficult to get an appointment unless circumstances are urgent. The only available slot offered was a phone consultation scheduled quite far in advance. There..

Excellent practice with a wonderful team of healthcare professionals.

This surgery in the area has significant issues, primarily with the front desk team. They appear to lack proper knowledge of their roles, seem overconfident in their abilities, come across as..

The receptionist's manner was quite unwelcoming and unfriendly during my visit.

The reception team's communication style has been disappointing. They tend to interrupt and don't seem to give full attention to what patients are saying. The clinical staff are excellent, however..

I arrived at the practice during what should have been opening hours, but found it closed. There was no visible notice displayed explaining the reason for the closure. I attended in the early..

Nursing staff were utilised rather than doctor-led consultations, which felt like a different standard of care than expected.

I was disappointed to be directed towards a healthcare professional other than a doctor and felt frustrated when told there was no meaningful difference in their qualifications. I strongly disagree..

I contacted the surgery today to request an appointment and was informed that the earliest available slot was nearly two weeks away, with the initial consultation to be conducted by telephone. In my..

Would rate lower if possible. Unable to secure any available slots, have been attempting to arrange a consultation for my young child who has been experiencing chest symptoms for the past four days..

AVOID like your life depended on it!! Absolutely appalling GP Surgery that never accepts their faults and will therefore never correct them. Your health and wellbeing is at serious risk if you're..

I'm really pleased with my experience at the surgery on Neasham Road. The staff have been consistently helpful and supportive, providing excellent care and guidance. I've received outstanding..

It is extremely difficult to obtain an appointment with a doctor at this practice. Instead, consultations are typically conducted with nursing staff who do not perform thorough examinations or..

The staff came across as dismissive and unhelpful, and the clinical team did not meet my expectations. This has been my most disappointing experience at a medical practice. I was particularly..

I was quite worried about the hygiene practices observed during my blood test appointment. I noticed that appropriate personal protective equipment did not appear to be used, which I felt should be..