Scarborough Medical Group - Danes Dyke Surgery

Disappointing experience with prescription management at this practice. There appears to be inconsistency in how medications are handled, with changes made that feel arbitrary. For someone managing a..

I have consistently received excellent treatment and care throughout my time as a patient here. I consider myself fortunate to be registered with this practice. My appreciation goes to everyone..

I have experienced repeated technical difficulties when attempting to access the practice website. I received a message approximately a week ago indicating that someone would contact me shortly..

The clinical staff at both locations demonstrate strong competence and professionalism. However, the accessibility of appointments presents significant challenges. The current triage process..

The practice used to provide better access to appointments, but this has become increasingly difficult. When consultations do occur, there seems to be a tendency to prescribe medications without..

This practice has been deeply disappointing. Following a recent appointment, my family member was discharged without receiving appropriate support, and she passed away shortly afterwards. Since then,..

It's adequate. The practice hasn't evolved significantly since I first started attending many years ago. Although one of the long-standing clinicians has now retired.

I have been a patient at this practice for quite some time and can genuinely say that the majority of the clinical staff I have encountered throughout my time there have been approachable and willing..

Disappointing experience overall!!! Comparable to other local practices I've attended (possibly even less satisfactory & that's quite notable.) I would suggest looking elsewhere. The telephone..

Having dealt with mental health challenges for nearly two decades, I was in a particularly vulnerable state when I was referred to this practice from another location. The clinician I consulted..

Excellent clinical staff, however the communication channels present significant challenges. The telephone system requires extensive wait times, and the online booking platform is frequently..

I have numerous challenges affecting both my mental and physical wellbeing. The reception team members demonstrate professionalism and compassion in their interactions. Every clinician I have..

I relocated from an unsatisfactory practice earlier this year, where I had been a patient for many years, to my current surgery which is part of a larger medical group, and I'm genuinely pleased with..

We have been patients at this practice for a considerable time and have consistently received excellent care from the clinical team, nursing staff, healthcare professionals and administrative..

I experienced an issue with my prescription and contacted the surgery to discuss it with a clinician. The receptionist informed me that available appointments were several weeks away, which felt like..

This is an excellent medical practice. The clinical staff are pleasant and considerate, appointments are readily available, and they promptly handle additional requests such as correspondence to..

I had imaging done approximately two months ago but have not received any feedback or communication regarding the results or next steps. I find this lack of updates disappointing and feel let down by..

I have never experienced such excellent support from the medical team during the pandemic, which proved genuinely beneficial for my wellbeing. The reception staff demonstrated considerable..

After submitting a request through the NHS app, I received a call from a clinician on the same day. They determined that an in-person consultation was necessary, and I was promptly offered and given..

I had no concerns with the practice until this recent visit. I went to see a family member for the first time in a year following lockdown, and they are dealing with a serious health condition. I..