Kinson Road Medical Centre

My family's medical practice. Absolutely amazing. The clinician there is going above and beyond for my health needs. Another clinician has been amazing with my son. Same day appointments..

Getting through to secure an appointment can feel like an uphill battle, as the reception staff sometimes seem reluctant to book you in and may suggest alternatives rather than arranging a..

During a visit to the Bournemouth area, I experienced a sudden onset of severe pain and itching affecting one side of my body. I attended a local medical centre where I was seen promptly by a..

I cannot speak highly enough of this practice. The team has been incredibly supportive throughout my healthcare journey, and I am particularly grateful to the clinical staff members who provided..

I recently attempted to book an appointment and found the experience frustrating. The receptionist who handled my call came across as curt and raised her voice during our conversation. When I asked..

The clinical staff at this practice are excellent and I would rate them highly if possible. The reception team, with one exception, have been problematic. Their approach has often felt abrupt,..

The telephone staff member I spoke with when calling to arrange an appointment came across as unhelpful and dismissive. They were unwilling to offer me an appointment within a reasonable timeframe,..

The reception staff have consistently demonstrated helpfulness and friendliness. The clinical team have generally been supportive, though there was one occasion involving a procedure that did not..

If I could give zero stars I would. I recently registered with this practice. I continue to experience an ongoing ear infection that is causing me severe pain. I have been dealing with this for over..

The administrative processes could be more streamlined, though I remain optimistic about the practice's prospects going forward.

The team members are approachable and genuinely supportive. The clinical staff consistently make themselves available to listen to your concerns. The premises are well-maintained and hygienic...

The reception team displayed a manner that felt dismissive and inflexible. I found their approach to be lacking in sensitivity and helpfulness when dealing with appointment requests. In contrast,..

The reception staff at this surgery seem to lack professionalism in their approach to patient interactions. Their manner of communication falls well short of what I would consider acceptable..

Excellent care from everyone involved, who provided exceptional support during a concerning period. Much appreciated!

This practice has been disappointing. The reception staff were unwelcoming and the clinical team came across as dismissive.

One of the reception staff members, in my opinion, could be more helpful. They would benefit from additional customer service training.

The receptionist declined to schedule an urgent appointment on two separate occasions for an ear condition I have been experiencing for approximately two months. NHS 111 have advised me to contact..

Attempted to arrange an appointment for travel vaccinations that should be covered by the NHS, but was informed that availability was not possible for several weeks. After organising a private..

Disappointing experience, as a urine sample went missing and there appeared to be no documentation of it. We were advised we would receive a call during a specific morning window, but when that time..

Thrilled to discover such supportive and compassionate team members available by telephone at this large medical practice. It has renewed my confidence in people's kindness.