Springwell Health Centre

The team here are wonderful, approachable and very supportive.

Have been attending appointments regarding foot care for a family member. The staff demonstrated friendliness and provided excellent support throughout. I am very satisfied with the experience.

The team members are wonderful and very supportive, making genuine efforts to arrange the most suitable appointment slots for your requirements. The facility includes accessible toilet facilities,..

Frustrating experience. Each time I call, there are never any available slots. I was advised during the week to phone back at 8.30 the following morning, so I made the effort to be ready at that..

I would like to commend the team at this medical centre. The reception staff are courteous, professional and genuinely supportive. I observed several patients arriving with various concerns and..

Having a prescription dated in advance was an unfamiliar concept, which meant that if the pharmacy didn't have the medication available, there were limited options such as going without or visiting..

It was incredibly frustrating trying to book an appointment for my daughter who had a respiratory issue. All available slots were filled very early in the day, leaving no options to see a doctor...

Extremely disappointing. I've attempted to contact the practice on multiple consecutive mornings right when they open for the day. On each occasion, I've found myself significantly far back in the..

The team members were pleasant, however the doctor's demeanor was disappointing and left much to be desired.

The appointment booking system is frustrating. I called at 9 am and was informed that no slots were available that day, which I understood. I was advised to ring back at midday to potentially secure..

The reception staff can sometimes come across as unwelcoming and unhelpful. However, the clinical team members I've encountered have been absolutely wonderful and provided excellent care.

This is an excellent practice. The clinicians are very competent and consistently make time to listen to concerns and provide thoughtful guidance. We have been registered with this practice for over..

The appointment booking process requires significant improvement. Attempting to call on the day resulted in a lengthy wait, with over 30 minutes spent in a queue before the call was answered, and..

It appears challenging to have a straightforward assessment shared about this healthcare practice.

My family has had a negative experience at this practice. When my son required assistance, we felt the response was inadequate and were discouraged from making further contact during a difficult..

It's encouraging to see that the medical team appears to be functioning well again.

Attempting to arrange a prescription renewal that becomes necessary on a specific date in the coming month. I was advised to submit the request a week in advance, as the practice operates on a..

Visited the pharmacy and received prompt attention.

I highly recommend this surgery to anyone as the staff go above and beyond for their patients. I have been seen by all the doctors at the practice and they are all lovely, but I must say that two of..

Difficult to secure an appointment slot Unable to book appointments beyond a fortnight in advance and no interim availability offered Requires repeatedly calling to catch cancellations Challenging..