Parcliffe Medical Centre

I typically had to schedule separate appointments to address different health concerns, which meant booking both a doctor's appointment and a nurse or health associate appointment. To add my other..

The telephone system at this practice requires significant improvement.

Efficient service, excellently organised medical facility, wonderful team and pharmacy located within the building. If the entire NHS operated in this manner, there would be no issues.

This used to be a good practice, but it has declined significantly. I attempted to book an appointment on three separate occasions and was turned away with explanations about doctor availability. It..

Attempted to arrange a taxi driver medical examination. Found it extremely challenging to reach the practice by telephone, consistently finding myself far down the queue whenever calling. Visited..

I have found that many clinicians at this practice have not provided the level of support I was hoping for. Those few who were helpful are no longer available, and scheduling appointments has become..

I would like to commend the receptionist who assisted me in downloading a health-related application, as I was having difficulty with the process and would not have managed it independently. Thank..

I relocated to the area a year ago and have been very pleased with the standard of care provided by all members of the clinical and administrative team. I was particularly grateful for the..

We relocated to this practice in January and it proved to be an excellent choice. We would strongly encourage others to consider it. The reception staff and clinical team members have consistently..

The reception staff have consistently been very supportive and accommodating. I'm usually able to secure an appointment at a time that suits my needs. The clinical practitioners generally..

Excellent service when you manage to speak with a clinician. Beyond that, it is not worth your time. Visit their website. Navigate to the complaints section. It directs you to email them. Click the..

Joined this practice a couple of weeks ago after many years at another surgery. The reception team, nursing staff and clinical team have all been excellent and very efficient. I have been seen by..

The appointment system appears to be quite restrictive, with availability seeming limited throughout the day. When attempting to book at various times, slots do not appear to be accessible, and the..

I attempted to secure an appointment over a three-week period without success. On my most recent attempt, I called early in the morning and was informed that all available slots had been allocated...

The team members are approachable and supportive. They consistently make an effort to understand your needs in a way that leaves you feeling unhurried and valued. The reception staff are..

Phone lines are difficult to get through, with lengthy queues regularly experienced. There appears to be a requirement to answer multiple questions before accessing clinical appointments, and..

A well-run facility that operates at high capacity, where booking an appointment is essential. Service quality has shown positive signs recently.

This practice appears to be operating in a manner that raises concerns about how they manage patient prescriptions. I have been attempting for several months to obtain a prescription for a..

At a time when the NHS is regularly criticised, I'd like to offer some perspective. I had an excellent experience at the surgery today, beginning with the telephone appointment booking system,..

This practice manages well despite current challenges - the reception team are friendly, understanding and supportive. Appointments can typically be arranged promptly when needed. The negative..