Market Weighton Group Practice
Josh T. one year ago • From Google
Bad
Phone queue system repeatedly disconnects callers
Not satisfied with this practice at all. Online consultation requests go unanswered (submitted 2 weeks prior), telephone calls result in lengthy waiting times in the queue, and calls are disconnected after 30 minutes on hold, requiring you to rejoin the queue from the beginning. The queue position system appears unreliable, with position numbers increasing rather than decreasing as you wait. Requesting a callback option appears ineffective. This is the poorest experience I have had with a GP practice, and I have significant concerns about prescription accuracy at this location. There have been instances where incorrect medication has been dispensed, including items with other patient details attached, necessitating return visits to rectify the errors.
Difficulty accessing appointments and concerns about the effectiveness of remote consultations without in-person examination. Long waiting times to be seen and frustration with vaccine appointment..
Market Weighton Group Practice
David L.
The medical professionals did not appear engaged with my health concern. I made multiple visits to the local urgent care facility. The recommended approach was to continue with the prescribed..
Market Weighton Group Practice
Erica B.
I waited approximately a month to see a particular clinician for a specific procedure. When I attended my appointment, I was informed by another clinician that the practitioner I had booked with was..
Market Weighton Group Practice
Rachel B.
I have decided to register elsewhere after experiencing repeated issues with the care provided at this practice. I am very disappointed with my overall experience here.
Market Weighton Group Practice
Freddie J.
I appreciate the excellent customer service and positive attitude demonstrated by the pharmacy staff member, whose helpfulness was truly commendable.
Market Weighton Group Practice
Lisa M.
Submitted a medical request early in the morning on a weekday, with an expected response within three working days. Several days have now passed and no reply has been received. Very disappointed..
Market Weighton Group Practice
Jen H.
I relocated from another area where my previous healthcare experiences had been inconsistent. Upon registering with this group practice in early 2022, I have received outstanding care throughout my..
Market Weighton Group Practice
Dan D.
I am thoroughly disappointed with the physical setup of this surgery, particularly when discussing private and confidential matters at reception. The layout allows conversations to be overheard by..
Market Weighton Group Practice
Patrick W.
Although I would prefer to award a higher rating, persistent issues across multiple appointments and recent encounters have resulted in me giving a score of 1. The rating scale does not permit a..
Market Weighton Group Practice
Steve I.
Attempting to secure an appointment or speak with someone at this practice proves frustrating, as the standard response is to contact 111 instead. The expectation would be for the surgery to handle..
Market Weighton Group Practice
Patricia L.
The telephone system is frustrating—when calling during business hours, you're presented with menu options to select from, but after choosing an option you're informed that your call cannot be..
Market Weighton Group Practice
Ian G.
Absolutely horrendous. Received notification that a review was required. Knew there was no point in calling, so visited four times to book an appointment. Was told each time that no appointments..
Market Weighton Group Practice
Peter L.
The practice was pleasant and well-maintained. The team demonstrated good efficiency in their work.
Market Weighton Group Practice
paul m.
The facility does not meet the required standards for its intended function. The service is ineffective. There appears to be a lack of genuine concern for patient wellbeing.
Market Weighton Group Practice
David R.
The service at this practice has been extremely disappointing and difficult to access. I have struggled to arrange appointments or consultations with clinical staff. The level of care and support..
Market Weighton Group Practice
Denise C.
This morning after calling at 8am I was able to secure an in-person appointment with an Advanced Nurse Practitioner who had previously assisted me with a health concern. The clinician was pleasant,..
Market Weighton Group Practice
Ellie B.
I have had a very negative experience at this surgery. The reception staff were unwelcoming and I felt the clinical team did not provide adequate care. After relocating to a different practice, I..
Market Weighton Group Practice
russ w.
It's frustrating that you need to share personal health information with care coordinators before receiving a telephone consultation from a GP, which can take at least two weeks to arrange, or..
Market Weighton Group Practice
Anthony F.
I'm married to a healthcare professional employed at this practice. I have personally received care and guidance from both clinical staff and pharmacy services at this health centre. I feel..
Market Weighton Group Practice
Papa.T P.
The facility is well-maintained and organised, with appointments proceeding punctually, which is appreciated. There is ample parking available in a spacious car park, and an on-site pharmacy is..
Market Weighton Group Practice
steven r.