The Nechells Practice

I have been a patient at this practice for over two decades and have consistently appreciated the doctors and nursing staff. All members of the team have been warm and welcoming, and I have found..

Each person's experience with this practice varies, but for myself and my family it has been positive overall. The clinical staff have been excellent, and the practitioners I see on a regular basis..

This practice has significantly declined in quality. I would not recommend registering here. I attended this morning at their opening time, expecting to be offered an appointment to be seen the..

The experience at this practice was quite disappointing. The clinical staff seemed dismissive of patient concerns and appeared reluctant to take symptoms seriously. There was a sense that patients..

The reception staff were unhelpful.

Received a text message confirming an appointment with a midwife at a specific time. Upon arrival, we waited for over half an hour but the expected healthcare professional did not appear. This was..

The experience at this practice was deeply disappointing. During a recent interaction, the reception staff member displayed what felt like discourteous behaviour and appeared dismissive when my..

I have visited the clinic on multiple occasions and have experienced difficulties when attempting to schedule necessary appointments. During these interactions, both in person and over the phone, I..

I have been a patient at this practice for many years. When I telephoned early this morning, I was informed that there were no available appointments as several clinicians were absent, and I was..

A great experience with the clinical team for the support they provided for my daughter. It's important to listen to parents because we have gut instincts, and they both did just that and gave my..

It is extremely difficult to secure an appointment at this practice.

The team were incredibly welcoming and supportive! I attended for a vaccination appointment and found the entire experience to be warm and pleasant.

Poor experience with the practice. My appointment was rescheduled to an earlier time without adequate notice, which conflicted with my existing commitments that I was unable to reschedule. When I..

Called to arrange an appointment and was informed that no slots were currently available. When I requested a booking for the next day, I was advised that this wasn't possible and that I would need..

The practice managed to accommodate me at short notice without any difficulty. The reception staff were all extremely pleasant, kind, and attentive. Excellent service.

Had to wear a mask while the staff members did not follow the same requirement. Additionally, windows were not opened to allow for air circulation, which seemed like an inconsistent approach to the..

The reception staff appear to lack effective communication abilities and basic courtesy. Appointments rarely run on schedule, and patients should anticipate a considerable wait beyond their booked..

This is an excellent practice, though it does operate under considerable time pressure consistently.

Excellent practice with a well-organised team throughout, from front desk staff to clinical professionals. The digital appointment booking system is particularly helpful as it eliminates lengthy..

The staff were quite unwelcoming and provided inaccurate information regardless of when I contacted them. There seemed to be no availability for appointments, and I was asked personal questions by..