TT

T T. 3 years ago • From Google

Rating

Bad

Phone queue wait times are frustrating

It has been quite some time since my last visit to the surgery, perhaps around a decade ago. Back then, booking an appointment was straightforward—you would simply ring and someone would typically pick up within about five minutes. When I called today, I found myself second in the queue after navigating through numerous menu options, yet I remained in that same position thirty minutes later—which felt rather disappointing. I decided to give the online appointment request a go instead. After spending a few minutes completing the form and submitting it, I received an error message asking me to try again at a later time. I'm not sure what's happening with the system. Thankfully, this isn't an urgent medical matter, though I must say the difficulty in getting through is proving rather frustrating!

Other reviews for Haxby and Wigginton Health Centre