Meon Health Practice (Highlands)
AW
Andrew W. one year ago • From Google
Bad
Extremely Disappointing Experience Contacting the practice is frustratingly difficult unless you visit in person. Via telephone or the online system, the appointment booking slots become available at 08:00:01, though they appear to fill up rapidly by around 08:15. The guidance suggests calling after 10:00, however realistically you'd need to try much later in the afternoon. Even then, there's no guarantee the lines will still be accepting calls. The online booking system feels quite limited, with very few available options that tend to be quite narrow in scope, making it challenging if your needs don't align precisely with what's offered. Phone queue waiting times typically extend to around 30 minutes. For those who do manage to connect, I should acknowledge that the team members are genuinely pleasant and helpful. It's quite remarkable how the staff maintain such positive attitudes and willingness to assist given these circumstances. My strongest recommendation would be to consider registering with a practice located within the Locks Heath or Sarisbury Green area instead.
Jenna R.