AW

Amy W. 3 years ago • From Google

Rating

Bad

Phone queue was rude and unhelpful

I have had a frustrating experience with this practice. I have called on multiple occasions and found the phone staff to be unhelpful, informing me of lengthy waiting times for appointments. It appears that telephone consultations with clinical staff are not readily available. During my visits, I have noticed the same patients in the waiting area repeatedly. Additionally, I observed that reception staff appeared to be engaged in conversation rather than attending to their duties.

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