The Central Surgery Barton

Called about a pressing concern and found that the staff member handling the inquiry was unfamiliar with the procedures, requiring them to seek guidance before responding. I was subsequently..

My spouse and I have visited this practice on multiple occasions over the past few years and have consistently received excellent service. The staff have been attentive and considerate throughout..

The Central surgery employs some highly skilled staff members and delivers good quality care. The local population continues to grow, which means demand for appointments now exceeds the number of..

I've had a couple of really positive experiences with two of the associate clinicians at this practice. Both listened carefully and presented various options to address my concerns. I suspect most..

I have been attempting to schedule an appointment for my brother by calling first thing in the morning for the past several days, but the phone lines have consistently been unavailable. This issue..

I have been a long-term resident of the area since 1991, with only a brief period living elsewhere during that time. I have consistently attended the local surgery throughout my residency. When I..

The telephone consultation was disappointing due to an unfriendly approach and uncomfortable pauses during the conversation. The staff member seemed eager to end the call rather than provide..

Woke up with ear discomfort and submitted an online consultation request. I received a callback within a couple of hours and was asked to attend the surgery for an examination by the urgent care..

I have consistently found the team to be very supportive and approachable.

I am writing this on behalf of my mum who is distressed this morning and experiencing significant discomfort when walking. We attempted to arrange an appointment to see a clinician but were unable..

It's a good practice overall, though getting a same-day appointment can be challenging when you need to call early in the morning or risk missing out.

Disappointing experience at this practice. I was assured that a prescription would be prepared for collection. I arrived to pick it up on Friday afternoon at the requested time and was informed it..

Getting through by telephone to arrange appointments has been frustrating, with lengthy hold times even when calling at opening time. The practice appears disorganised, and coordination between..

What is the point of this practice? They do not seem interested in providing care. If they have clinical staff, I would question what value they are delivering for their role.

This surgery fell short of expectations. During a recent appointment, I was told I had a viral infection despite experiencing symptoms that seemed more serious. I was advised to take..

I am new to this Surgery and new to the village. The village is a delightful place. The Surgery has been very good to me, in particular the clinician who has looked after me very well.

I received a text message today requesting that I complete a questionnaire to help evaluate my overall health status, given that I hadn't visited the practice for some time due to circumstances..

Several years ago, I left a one-star review which in retrospect was more generous than warranted. I'm uncertain what changes have taken place, but there has been a remarkable turnaround. The..

When healthcare professionals are unable to fulfil their responsibilities effectively and you find yourself making calls on their behalf for an extended period, only to have a request for medication..

I have been attempting to reach the practice daily for the past fortnight without success in securing an appointment. Despite multiple attempts and frequently reaching the front of the queue, I have..