Denton Turret Medical Centre
Patricia A. 4 years ago • From Google
Bad
Phone queues make appointments impossible
Reaching this surgery by phone feels like a full-time commitment. I consistently find myself far back in the queue, and today I waited over 20 minutes before deciding to hang up. I've attempted calling at various times throughout the day to identify when lines might be less congested, but without success. It's been quite some time since I was able to secure an appointment through this method. I hope this feedback prompts some consideration of the telephone access situation.
I would rate this much lower if possible. I would recommend looking elsewhere if you have the option. It took several appointments before my concerns were properly addressed and a thorough..
Denton Turret Medical Centre
Deborah C.
Excellent medical professionals and nursing staff who demonstrate great professionalism and kindness, even during challenging periods. The reception team are equally fantastic, showing genuine care..
Denton Turret Medical Centre
T888 T.
Nobody picked up when I called. It took me 48 hours of attempting to reach someone!
Denton Turret Medical Centre
PURPOSELESS 8.
Disappointing experience. Would not recommend. When I was 16, I experienced symptoms that I now understand were indicative of a neurological condition, but these were not identified during my..
Denton Turret Medical Centre
Brian S.
I injured myself while doing garden work and attended the practice with back pain. I was advised that my symptoms were related to my weight and given a sick note, though I felt the consultation was..
Denton Turret Medical Centre
judy B.
Following my appointment, I needed to book a follow-up visit and arrange some tests. When I approached the reception desk, I was turned away as there were already several people waiting. I remained..
Denton Turret Medical Centre
L E.
Attended an annual health check appointment where certain health concerns I raised did not appear to be given adequate consideration. The guidance provided was not satisfactory.
Denton Turret Medical Centre
Bethany B.
I honestly cannot thank the practice team enough! After a considerable time, I was eventually referred for an issue which should have been addressed sooner. The nursing staff have looked after me so..
Denton Turret Medical Centre
Frances E.
It is extremely difficult to reach this practice by telephone. When I finally managed to get through after multiple attempts, there were virtually no appointments available. The receptionist's..
Denton Turret Medical Centre
neiltoon n.
It appears that responses to feedback may be selective. I have been waiting considerably longer than expected for a resolution to my complaint. This approach seems unprofessional. It feels as though..
Denton Turret Medical Centre
keri b.
I had a wonderful experience at the reception desk today. The staff member was very helpful and polite. Well done to them on their first week.
Denton Turret Medical Centre
FBI-ANDY-90 F.
I wish I could give a lower rating. There are frequent issues with prescription errors. The phone line is consistently busy. The practice leadership lacks compassion and the clinical staff seem..
Denton Turret Medical Centre
Roland R.
Found it quite amusing to observe staff members taking smoking and vaping breaks outside the premises. NHS😂
Denton Turret Medical Centre
Nazia A.
It is very difficult to obtain an appointment as there are significant challenges reaching the practice by telephone. We have made multiple attempts over several days without success in securing a..
Denton Turret Medical Centre
Duane H.
There have been recurring issues with prescription management that have resulted in periods without necessary medication. When attempting to raise concerns through the formal complaints process, the..
Denton Turret Medical Centre
Linda S.
It appears to be extremely difficult to secure an appointment at this practice, making one wonder if there are adequate clinical staff available to meet patient demand.
Denton Turret Medical Centre
Matty T.
This has been by far the worst medical practice I have ever experienced, and I would give it one star only because the rating system requires a minimum. I have serious concerns about the clinical..
Denton Turret Medical Centre
Terri M.
Attended an appointment regarding swelling in one limb that occurs overnight and is particularly pronounced upon waking, causing significant pain and restricting movement and function. Also..
Denton Turret Medical Centre
Team E.
Disappointing experience with communication - contacted the practice several weeks prior with a question and was told someone would return my call, but this never happened. When I attempted to..
Denton Turret Medical Centre
Caroline T.
It was lovely to encounter a friendly and helpful receptionist this morning who was happy to assist me. The nursing staff member I saw was also excellent.
Denton Turret Medical Centre
Georgia K.