Lampeter Medical Practice
Paul S. 3 years ago • From Google
Bad
Phone queues make appointments impossible to get
Unfortunately, this has not been a positive experience. I have had a very poor encounter with the female practitioners at this practice. To say I am dissatisfied with the care provided would be an understatement. Obtaining an appointment has proven extremely difficult. The current system for booking appointments does not appear to be functioning effectively, and securing a slot feels like a matter of chance. Getting through by telephone is challenging, and when contact is finally made, available appointments are typically unavailable. The service provided by this practice warrants serious review and improvement.
Unprofessional, cruel, abusive, dysfunctional and highly dangerous. Unqualified and uneducated, aggressive staff. Possible racial hatred towards English people.
Lampeter Medical Practice
Paul K.
Excellent healthcare facility 👌
Lampeter Medical Practice
Dean E.
I have been struggling to secure an appointment for several weeks now. When I call at the standard morning time, the reception team inform me to try again the following day, yet the outcome remains..
Lampeter Medical Practice
Souls U.
I was contacted via text message to ring the practice regarding some test results. Despite making four separate attempts to call, I have been unable to arrange an appointment or even a preliminary..
Lampeter Medical Practice
Helen W.
Excellent experience. Required an appointment during a time away from home. The entire team, from the front desk onwards through to the consultation, provided outstanding service. Much appreciated.
Lampeter Medical Practice
Peter S.
I felt let down by the difficulty in obtaining an appointment and what appeared to be a departure from current NHS access standards. When I called at 8:30 am as directed, I was informed that no..
Lampeter Medical Practice
Leigh B.
Visited the practice and was thoroughly impressed. I felt acknowledged and understood, with my concerns being handled with appropriate attention. I was promptly arranged for diagnostic testing..
Lampeter Medical Practice
Phil L.
I had to wait a little while as there were several patients before me, but it was quite brief and not a problem.
Lampeter Medical Practice
John o.
A wonderful healthcare provider who demonstrated kindness and attentiveness throughout my visit.
Lampeter Medical Practice
Paul S.
Unfortunately, this has not been a positive experience. I have had a very poor encounter with the female practitioners at this practice. To say I am dissatisfied with the care provided would be an..
Lampeter Medical Practice
Amy W.
I have had a frustrating experience with this practice. I have called on multiple occasions and found the phone staff to be unhelpful, informing me of lengthy waiting times for appointments. It..
Lampeter Medical Practice
Linzi M.
I have consistently experienced excellent care from all members of the practice team, including clinical staff and reception. I cannot express enough gratitude to each and every one of you for the..
Lampeter Medical Practice
Kathleen C.
I was a patient at this practice for five years, and I have no complaints whatsoever. From the clinical staff to the administrative team, I consistently felt well cared for and that my concerns were..
Lampeter Medical Practice
Coral E.
This medical practice experience was disappointing. I spoke with a clinician over the phone who explained that a sample would be needed to proceed further. I provided a sample on Wednesday and was..
Lampeter Medical Practice
Denis B.
The staff members at this practice are pleasant and provide good assistance.
Lampeter Medical Practice
Pam B.
The medical team and front desk staff are genuinely excellent and provide wonderful support. They are consistently helpful and approachable, demonstrating a real commitment to patient care.
Lampeter Medical Practice
Adrian S.
Absolutely frustrating experience!!! The worst medical practice I've encountered - it's nearly impossible to book an appointment and by the time you manage to get one, it's far too late. Completely..
Lampeter Medical Practice
Jennifer B.
You should consider accepting repeat medication requests via telephone for patients who have difficulty attending in person. I live some distance away and find it challenging to visit the practice,..
Lampeter Medical Practice
Sara B.
The team here is wonderful and very pleasant.
Lampeter Medical Practice
Sasha B.
The team members have consistently demonstrated helpfulness throughout my visits. I regularly use the online consultation form, which I find beneficial as it allows me to provide information at my..
Lampeter Medical Practice
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