AT

Alan T. 4 years ago • From Google

Rating

Bad

Phone queues make appointments nearly impossible

This practice was previously excellent but has experienced a noticeable decline in recent times. Obtaining contact with reception staff requires multiple lengthy phone calls, sometimes taking up to an hour. The clinical staff appear to have reduced their in-person availability, though nursing services have maintained patient consultations throughout this period. Similar to other practices, doctor appointments are largely limited to telephone consultations and image submissions. Given that the majority of the population has progressed beyond initial vaccination phases, it seems reasonable to question why clinical practices have not returned to their previous operating models.

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