Roseworth Surgery
P(
Paul (. one year ago • From Google
Excellent
I feel very fortunate to be registered at this practice. In fact, I've had to stop recommending it to others because they tend to be sceptical of how positive my feedback is!! We're all familiar with discussions about declining standards in general practice. Through my involvement in such conversations, I've found that this practice appears to be virtually unique in still offering all the services that people elsewhere commonly say have disappeared. When I compare it objectively with the general practices that serve other members of my family, including an elderly relative, this surgery stands significantly ahead. When you call at the start of the working day, you rarely encounter a queue of more than a handful of callers and typically get through in under ten minutes. If you need to see or speak to a clinician on the same day, you almost always can. The reception team are consistently pleasant and professional. They're appropriately firm when necessary but never discourteous or hostile in my experience. The clinical staff are excellent. I regularly see several practitioners, all of whom are highly knowledgeable, clinically competent, sensible, and willing to seek advice from colleagues when uncertain. They're all approachable and easy to interact with. The nursing team provides an invaluable service that enables the practice to deliver outstanding preventative health programmes, maintain efficient vaccination schedules and keep on top of regular monitoring. I'm particularly grateful for the practice's routine monitoring programme which identified a serious condition in 2022 at a critical point. The technology systems are current and function effectively, with particular strengths in prescription management and access to personal health records. I'm able to interact very smoothly with the practice through the NHS app interface. In summary, I can thoroughly recommend this practice across all aspects of its service.
Angela U.