PD

Paula D. one year ago • From Google

Rating

Bad

Phone receptionist left me hanging without answers

I had a disappointing experience when calling the practice. The receptionist was unhelpful during our conversation, directing me to attend a walk-in centre without providing any information about where to find one. When I attempted to engage further, I was met with silence rather than a response. Despite being courteous throughout the call, I felt my situation was not treated with any understanding or empathy. Even when I thanked them, there was no acknowledgement or farewell offered. The overall interaction felt quite unusual and left me feeling unsupported.

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