Grafxflow G. 8 years ago • From Google
Bad
Attempted to register as a new patient and found the receptionist to be quite unhelpful during the initial phone call. The interaction gave the impression that the practice was not particularly welcoming to new registrations and seemed dismissive of the inquiry. I would be concerned if someone had no alternative healthcare options in their area.
R B.
4 years ago Getting through to reception requires calling an alternative practice and requesting a transfer, indicating that the unavailability of the main line appears to be a deliberate decision rather than a..
Kiah B.
7 years ago The appointment was disappointing as the clinician seemed unwilling to spend adequate time on the consultation. They were unable to perform the necessary test or provide a clear explanation for the..
John W.
one year ago Excellent service provided by all staff members.
Arran M.
5 months ago Have consistently enjoyed positive interactions at this practice, with convenient online appointment booking and healthcare professionals who demonstrate genuine attentiveness to patient needs.
heidi B.
5 years ago It is extremely difficult to reach the practice by telephone. This is a significant frustration.
Jacob H.
7 years ago Disappointing and lacking in attentiveness.
James B.
10 years ago A wonderful surgery. Truly outstanding in every way.
Kat T.
7 months ago The team members consistently demonstrate a welcoming and helpful attitude when assisting with appointment scheduling and addressing any questions or concerns.
Chris A.
2 years ago Even though I made an error with my contact details, the reception staff member was exceptionally friendly and supportive. It's worth acknowledging that these team members often face considerable..
Toby Y.
7 years ago Lengthy delays and unhelpful, discourteous behaviour from the front desk team.
Barbara W.
2 years ago The practice takes considerable time to respond to telephone calls and handle reception queries. There appears to be unnecessary delay in processing prescription requests, when these could be..
Jemma H.
7 years ago I spent three days attempting to obtain an urgent prescription for a seriously unwell family member and was repeatedly assured that it would be processed. Upon visiting to collect it, I discovered..
Adam N.
3 years ago The telephone service at this practice requires significant improvement and attention.
Fiona L.
one year ago I called the surgery to discuss eye problems I was experiencing. My eyes were itchy and watery, with discharge that caused them to stick together overnight. When I managed to open them, tears were..
Averil D.
6 years ago A long-standing patient of this practice, I am generally satisfied with the service provided, though I recognise that the NHS is currently under considerable pressure, which undoubtedly affects all..
Robert H.
5 years ago The clinical staff members are all competent, however the pharmacy department consistently struggles with accuracy when dispensing medications. Over the past year, prescriptions have been filled..
Si J.
5 years ago I believe this is an excellent practice. The reception team are wonderful and have consistently provided me with tremendous support. The clinical staff are equally impressive and always willing to..
Enid I.
2 years ago I required an emergency appointment during a visit and found the reception staff to be very supportive and accommodating. The healthcare professional I saw demonstrated considerable competence and..
Punchy G.
4 years ago Disappointing experience at this surgery. I was undergoing various tests and scans to investigate a potential neurological condition. I spent six months seeking guidance from other healthcare..
dave d.