The Park Medical Centre

I would not recommend this practice to others. The reception team came across as unwelcoming and unhelpful. My partner, who manages asthma, experienced significant delays in obtaining an inhaler..

Your chances of securing an appointment seem better with a lottery ticket. I was given conflicting information about when to call—first told 10:30am, then informed it was actually 10am and I'd rung..

This practice has been a deeply frustrating experience. I struggle to express how dissatisfied I am with the service provided. The reception staff have not been helpful. I require an ongoing..

The clinical staff are excellent, however the administrative team can be difficult to work with. They lack understanding and seem unmotivated in their roles. They appear to avoid their core..

This practice has not met my expectations. I have had concerns about the level of service and staff knowledge during my visits. I would not recommend this surgery based on my experience.

There were very few patients in the waiting area, yet scheduling an appointment with a clinician proved extremely difficult. Prescription requests cannot be handled by telephone and instead require..

This practice has been very frustrating. Prescriptions are frequently declined, which has meant I've had to stop taking some of my medications abruptly because I cannot secure an appointment or..

Extremely disappointing experience overall. The clinical staff demonstrated courtesy and professionalism throughout. However, the front desk team displayed unhelpful and unprofessional conduct. It..

The administrative staff handling phone calls were unhelpful and made me feel judged rather than supported. When I contacted the practice during a time of distress, the manner in which I was spoken..

I have consistently had positive experiences at this practice, with only occasional issues encountered with front desk personnel. The overall environment is welcoming and approachable, and the..

I requested an appointment with a doctor and was informed there would be a two week waiting period. The receptionist offered an alternative appointment with a nurse practitioner on Friday, which I..

I want to share an honest account of my experience at this clinic. During my visits, I noticed that the reception staff seemed disengaged at times. Additionally, I believe the practice would benefit..

I had a telephone appointment that was handled quickly, and I felt my concerns were properly heard. The team at the practice were extremely supportive during my visit.

I felt my health significantly worsened due to what I perceived as inadequate care. Despite attending appointments regularly over an extended period and communicating my concerns, I did not feel my..

I have consistently received excellent care during my visits. The reception staff have demonstrated helpfulness and courtesy on every occasion.

I was a patient at this surgery for approximately seven years before relocating and switching to a different practice. My current surgery provides exceptional care and operates with impressive..

Called the care navigation service, but found they were unhelpful and didn't provide the support or guidance I was hoping for.

What is the purpose of having a medical practice if appointments cannot be booked and then the call is terminated in an impolite manner?

The nursing staff are wonderful, kind, caring and compassionate – I have no complaints about them whatsoever. However, I have experienced ongoing difficulties with my prescription management. My..

The waiting time was excessively long, and despite being informed of my position in the queue, I was unable to obtain what I needed. I attempted to use the online appointment system as suggested,..