Church Lane Medical Centre

I am extremely disappointed with my recent experience, though I must acknowledge that the clinical staff at this practice work incredibly hard and provide excellent care. However, I have serious..

The clinical staff are excellent, however the experience with reception staff is quite different. They come across as unhelpful and discourteous.

No problems experienced, aside from the occasional wait to be seen by clinical staff members.

Attempted to obtain a medical form for a recreational activity. The clinician declined to complete it, citing insufficient expertise in that particular area. However, the form only requested..

My wife recently joined the practice and today she attended an appointment with our young baby. Unfortunately, the interaction with the receptionist was extremely disappointing and fell well short..

Two years ago I had nothing but positive things to say about this practice. However, the situation has changed considerably since then. The practice insists I book appointments, yet when I offer my..

The surgery became available at 8am. I managed to reach reception at 8.10am. Unfortunately, there were no available appointments remaining for my mother. This seemed quite surprising given the early..

During my last visit, I was advised to return immediately if I experienced another episode of my back condition, which typically lasts between a week to over a week. When I explained this to the..

An amazing service run by wonderful people. I'm really grateful to the clinical team here. They provided prompt diagnosis and treatment, and I'm genuinely thankful for the care I received. Hats off..

Unable to secure an appointment for a one-year-old due to availability constraints.

Recently received a diagnosis and couldn't have asked for better assistance throughout the process. The uncertainty and worry I initially felt have been significantly reduced thanks to the..

Attempting to secure an in-person appointment proved very difficult despite explaining that I had been advised by a clinician to arrange one for today. Since this instruction was not recorded in the..

Things have been challenging recently, but there has been a positive turnaround. On a personal level, I have always been treated well here - though the last several months were disappointing...

I have consistently had a positive experience with this practice. Whenever I have needed to schedule an appointment, I have found it straightforward to do so.

A clinician at this practice saved my life through their quick thinking and ability to recognise the seriousness of my condition. They arranged for me to be seen urgently at the hospital where I..

My husband attended an appointment today to have his stitches removed, having previously rescheduled from an earlier date as the area hadn't fully healed. I had some concerns going in, but the staff..

After waiting twenty minutes in a telephone queue, I was informed that no appointments were available. When asked if I required emergency treatment and what my concern was, I felt frustrated that my..

I am impressed by the feedback regarding the front desk team. My spouse and I have been patients at this practice for a considerable time and have consistently found the staff to be excellent. They..

I have visited this practice on numerous occasions and have been satisfied with the services offered. However, I have concerns about the manner in which the reception staff interact with patients...

I've been with this practice for many years and have consistently had a positive experience 🙂