Market Weighton Group Practice
Danielle D. one year ago • From Google
Bad
Phone staff need urgent training on courtesy
One star is frankly insufficient to reflect my experience. The service is disorganised, unprofessional, and the practice would benefit from dedicated time to improve staff communication skills. I am deeply frustrated with how this surgery functions. There is a noticeable absence of attentiveness, understanding, and respectful treatment. When I contact the practice for medical support, I consistently encounter dismissiveness, apathy, or an unwillingness to provide meaningful assistance. It appears staff are not genuinely invested in helping patients – instead, they deflect responsibility or terminate conversations. This pattern is longstanding. Previous experiences involving similar levels of inattention resulted in a persistent health condition and I came dangerously close to a serious medical complication. That situation should have prompted meaningful change within the practice, yet the service remains unchanged. The team demonstrates insufficient regard for patient wellbeing. Patients are made to feel like burdens rather than individuals requiring care and support. The lack of genuine concern and responsiveness is truly disheartening. Overall, this practice has been detrimental rather than beneficial to my health, and I cannot recommend it to anyone who takes their wellbeing seriously.
It appears that access to medication ordering has been restricted due to a lack of available appointment slots. This approach seems unreasonable and I intend to escalate my concerns through the..
Market Weighton Group Practice
Rachel B.
I have decided to register elsewhere after experiencing repeated issues with the care provided at this practice. I am very disappointed with my overall experience here.
Market Weighton Group Practice
Laura H.
If I could give 0 stars I would. After returning to England following a holiday abroad that resulted in a hospital visit for undiagnosed health concerns, I was instructed to contact my GP. I called..
Market Weighton Group Practice
Trevor J.
It would be beneficial if appointments with medical professionals were more readily available. The level of training required to assess patient needs at this practice appears inconsistent with..
Market Weighton Group Practice
Stuart G.
This practice is not my nearest location, though it is affiliated with the same group so I do attend appointments there. The team members were welcoming and supportive, and the waiting area was..
Market Weighton Group Practice
Emily H.
Attended for a foot issue and received antibiotics initially, though these did not address the underlying problem. A follow-up appointment was scheduled approximately a month later. At that..
Market Weighton Group Practice
Russ W.
I recently had an appointment with a clinician at the surgery who I found to be particularly professional and attentive. Unlike some previous experiences I've had there, this appointment felt like..
Market Weighton Group Practice
Andrew S.
Fine as usual, nothing to complain about.
Market Weighton Group Practice
James C.
It is difficult to maintain continuity of care as appointments are frequently with different clinicians, which means starting from scratch each time without established medical history. Securing an..
Market Weighton Group Practice
Marisa H.
Disappointing experience with the level of care and attentiveness from the front desk team. Securing an appointment proved extremely challenging, with lengthy waiting times on the phone. It was..
Market Weighton Group Practice
Fred W.
The appointment system appears to be ineffective. Upon arrival, staff indicate they are occupied despite the waiting area being empty. This is confusing. In my view, the surgery could close entirely..
Market Weighton Group Practice
David M.
This practice has been a disappointing experience for me. I recently waited on hold for an extended period and was informed that no appointments were available, with instructions to ring back at..
Market Weighton Group Practice
Ellie B.
I have had a very negative experience at this surgery. The reception staff were unwelcoming and I felt the clinical team did not provide adequate care. After relocating to a different practice, I..
Market Weighton Group Practice
Margaret C.
It takes quite a while to get through on the telephone and there seems to be frequent changes in the medical staff seen at appointments.
Market Weighton Group Practice
Danny W.
It is unsurprising that numerous reviews express similar concerns about this practice. The service genuinely feels inadequate and fails to meet the needs of those it should serve. Obtaining an..
Market Weighton Group Practice
Sindy B.
The practice showed limited understanding of patient needs. Delays occurred with both appointment scheduling and referral processing. The team appeared unwelcoming and seemed under considerable..
Market Weighton Group Practice
Rebecca G.
The practice is frequently busy and appointments can be difficult to secure, which appears to be a widespread challenge across most GP surgeries currently. That said, the team consistently..
Market Weighton Group Practice
Karen D.
Nearly three-quarters of an hour passed and I was still third in the queue. I would suggest considering additional staff to handle incoming calls more promptly.
Market Weighton Group Practice
David L.
The medical professionals did not appear engaged with my health concern. I made multiple visits to the local urgent care facility. The recommended approach was to continue with the prescribed..
Market Weighton Group Practice
sewahsewah s.
I explained my symptoms to the clinician, who then asked me what I felt would be helpful to address my concerns.
Market Weighton Group Practice
Caroline B.