LB

Lisa B. 8 years ago • From Google

Rating

Excellent

Phone staff quickly checked my test result worries

I called in today feeling somewhat worried about a test result I hadn't yet received through the post. I asked the staff member who took my call if she could look into their system to check whether my result had arrived. I was prepared to be told I'd need to wait longer. She was absolutely wonderful and checked immediately, confirming that my result was satisfactory and easing my concerns completely. I'm very grateful for her help. My family has been registered with this practice since 2010, and both the reception team and clinical staff have consistently been friendly and professional. We have always been satisfied with the standard of care we receive. Thank you again.

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