Bermondsey Spa Medical Centre

Thoroughly enjoyed my visit here. Much appreciated!

The reception staff provided a positive experience.

The receptionist demonstrated limited knowledge when handling inquiries and appeared unfamiliar with customer service practices. Their approach to managing requests came across as unprofessional,..

The services have dramatically improved. The reception team members are friendlier and appear more content, with a noticeably more pleasant demeanor. The service at the reception desk is also..

The medical professionals and staff at this practice are consistently helpful and supportive. In particular, one clinician demonstrated kindness, compassion, and reassurance when addressing..

The pharmacy team and front desk staff make genuine efforts to provide assistance during challenging circumstances.

The clinician at this practice is excellent and provides outstanding support to patients. Their helpful approach and dedication to patient care is greatly appreciated. It would be beneficial to have..

I registered at this practice as it was the only available option within my area accepting new patients. The registration process took several weeks to complete. Subsequently, when I called to..

I would advise against registering with this surgery. There appear to be inconsistencies in how repeat prescriptions for ongoing conditions are handled, with some being approved while others are..

This was an extremely disappointing experience with the NHS. The reception staff member displayed poor communication skills and repeatedly disconnected calls. I found it necessary to contact the..

I was very satisfied with my recent appointment at the practice.

The team members here are welcoming and work efficiently while showing genuine care for their patients. The clinicians make an effort to hear what you have to say and properly address your worries...

The clinical staff member is genuinely pleasant and maintains a professional manner. However, the reception team appears to lack organisation and seems reluctant to provide assistance. When..

The practice cancelled two consecutive appointments without providing any explanation. This was a disappointing experience.

I attended today with my mother, and although we are not registered patients, the receptionist was very helpful and provided us with useful information and guidance.

Needed an appointment and spoke with a member of the management team who was very polite and helpful in getting me booked in to see a clinician. The reception staff are very good at the surgery and..

I received assistance with my prescription today and was very pleased with the service provided. I had an appointment today and the clinician was pleasant and helpful in addressing my concerns.

It is extremely difficult to obtain an in-person appointment at this practice.

I worry about my test results, but speaking with the practice manager was very helpful. She was calm and reassuring, which put my mind at ease. The doctor I saw was kind and supportive throughout...

The reception staff member was unhelpful and displayed poor professionalism. The pharmacy team member was also difficult to interact with. It proved impossible to reach practice management even when..