Little London Surgery
Ty W. 5 months ago • From Google
Excellent
Phone support resolved my concerns quickly
When I first registered here I was concerned due to the amount of negative reviews regarding reception, however, after multiple phone calls and pleasant conversations, it's clear that these reviews do not reflect my experience. The receptionist here is absolutely excellent. I had some concerns with test results and was worried I'd have to spend weeks trying to resolve the matter (as I would have at my previous surgery) however the receptionist went well beyond what was required to assist me. She reviewed my records, contacted an on-call clinician to discuss my results, went through the information with me and then liaised with a senior healthcare professional to ensure I would receive appropriate care for my next appointment (which she arranged straight away.) All of this was completed within a couple of hours. Absolutely outstanding experience so far. The healthcare professional who carried out my procedure was lovely, she was patient with me, very careful and completed it very quickly. I was left with minimal marking from the needle! (As someone who has this done monthly, this is uncommon!) The practice itself is spacious and has a very comfortable waiting area. So far, this surgery has surpassed what I expected and I would encourage people to disregard the negative reviews and see for themselves what the clinic has to offer.
When I first registered here I was concerned due to the amount of negative reviews regarding reception, however, after multiple phone calls and pleasant conversations, it's clear that these reviews..
Little London Surgery
Amber J.
This practice has been disappointing overall. The reception team are pleasant and welcoming. Unfortunately, the clinical staff do not provide the same level of service. There appears to be a..
Little London Surgery
shuga k.
I relocated back to my previous area specifically because of this practice. They are exceptional. I would award additional stars if it were possible. The entire team, including those at reception,..
Little London Surgery
Kerry G.
I was deeply disappointed by the service provided. My parents have been registered with this practice for many decades, having followed them through several relocations. Despite their long-standing..
Little London Surgery
Stephen S.
Attempting to contact them can be quite challenging.
Little London Surgery
Syed H.
Extremely poor service experience. All clinical and administrative staff were unhelpful and appeared irresponsible. I am planning to switch to a different practice. I have no intention of returning.
Little London Surgery
Trig T.
A small beacon of excellence situated in the local area shines brightly. Authentic compassion is extended to those seeking care. Despite the challenges of serving a large patient population, this..
Little London Surgery
Aj A.
My mum requires a brief letter confirming she is suitable to join a gym. Given her medical conditions, the gym has requested a short note rather than extensive documentation to approve her..
Little London Surgery
John B.
I have been registered with this practice for over 30 years but have not attended regularly until recently following a new health diagnosis. The reception team are welcoming and supportive. The..
Little London Surgery
pete c.
I'm very grateful for the care I received and feeling much better now.
Little London Surgery
tereza m.
The experience was quite disappointing. Upon reviewing the records, the practice indicated that no appointments were available, despite initially requesting identifying information. There was..
Little London Surgery
Tansha F.
The team at this practice is very pleasant and the clinicians are consistently helpful and accommodating.
Little London Surgery
Eddy M.
A satisfactory medical practice.
Little London Surgery
marcin b.
Attempting to book an appointment by phone results in a constantly engaged line. When contact is finally made, the receptionist inquires about the nature of the visit before informing that no slots..
Little London Surgery
SUMAN K.
I had a very negative experience during my appointment. The healthcare professional's manner towards me felt dismissive and unhelpful. When I asked questions, the responses came across as curt and..
Little London Surgery
Simon S.
Parking facilities were extremely poor. However, the clinical practitioner provided excellent care.
Little London Surgery
Kishan M.
In this day and age, it's so common to hear people complain about their doctor's surgery. However, from day one of joining this practice, my experience has been nothing short of exceptional. The..
Little London Surgery
Helen D.
I have been a patient at this practice for many years. The clinical staff are excellent and I have always had positive experiences when attending appointments. The entire team, including nursing and..
Little London Surgery
Harwinder s.
Zero stars. The reception staff demonstrated poor conduct and consistently failed to answer telephone calls. When calls were answered, callers were informed that no appointments were available that..
Little London Surgery
Alan S.
The medical team here is excellent and consistently provides helpful care. The entire staff, including the practitioners, are truly wonderful.
Little London Surgery
Ty W.