Little London Surgery
Ty W. 4 months ago • From Google
Excellent
Phone support resolved my concerns quickly
When I first registered here I was concerned due to the amount of negative reviews regarding reception, however, after multiple phone calls and pleasant conversations, it's clear that these reviews do not reflect my experience. The receptionist here is absolutely excellent. I had some concerns with test results and was worried I'd have to spend weeks trying to resolve the matter (as I would have at my previous surgery) however the receptionist went well beyond what was required to assist me. She reviewed my records, contacted an on-call clinician to discuss my results, went through the information with me and then liaised with a senior healthcare professional to ensure I would receive appropriate care for my next appointment (which she arranged straight away.) All of this was completed within a couple of hours. Absolutely outstanding experience so far. The healthcare professional who carried out my procedure was lovely, she was patient with me, very careful and completed it very quickly. I was left with minimal marking from the needle! (As someone who has this done monthly, this is uncommon!) The practice itself is spacious and has a very comfortable waiting area. So far, this surgery has surpassed what I expected and I would encourage people to disregard the negative reviews and see for themselves what the clinic has to offer.
The practice appears to have limited appointment availability. When contacting them, the standard response is that only same-day appointments are offered, yet these slots seem unavailable when..
Little London Surgery
Shirley W.
I have consistently experienced the reception team to be welcoming and supportive.
Little London Surgery
husnain k.
Disappointing medical practice experience. Struggled to obtain appointments when needed, as staff directed me away. Found the overall visit unhelpful. Reception staff seemed unwelcoming. The..
Little London Surgery
Zahra M.
The medical professionals at this practice are excellent, demonstrating respect and consideration throughout all aspects of patient care.
Little London Surgery
Elaine N.
The reception team provided a pleasant experience. The practice appears to have returned to its standard operating procedures. The appointment ran punctually and the clinician was as helpful as usual.
Little London Surgery
Ty W.
When I first registered here I was concerned due to the amount of negative reviews regarding reception, however, after multiple phone calls and pleasant conversations, it's clear that these reviews..
Little London Surgery
Trig T.
A small beacon of excellence situated in the local area shines brightly. Authentic compassion is extended to those seeking care. Despite the challenges of serving a large patient population, this..
Little London Surgery
ijaz h.
The staff demonstrated a very helpful and accommodating approach.
Little London Surgery
Kam P.
My appointment in the evening ran approximately an hour behind schedule, which appeared to indicate that the clinic was operating at full capacity with minimal gaps between consultations. The..
Little London Surgery
Tansha F.
The team at this practice is very pleasant and the clinicians are consistently helpful and accommodating.
Little London Surgery
caroline n.
I had a very difficult experience at this practice. Obtaining an appointment proved to be a challenging process, and accessing routine prescriptions required considerable effort. I felt that my..
Little London Surgery
Monalisa S.
I attended the practice recently to collect my prescription for a nutritional deficiency. I was provided with a handwritten note listing medications, which the receptionist indicated had been..
Little London Surgery
Juliet C.
The waiting area was well-maintained and the reception staff were welcoming.
Little London Surgery
Eddy M.
A satisfactory medical practice.
Little London Surgery
John B.
I have been registered with this practice for over 30 years but have not attended regularly until recently following a new health diagnosis. The reception team are welcoming and supportive. The..
Little London Surgery
Millie B.
0 star. The practice continues to prescribe medication that my relative has a known allergy to.
Little London Surgery
Mohammad Z.
One of the worst medical practices I have been registered with. I attempted to book an appointment today and made multiple phone calls without anyone answering.
Little London Surgery
Alexandra N.
I frequently attempt to schedule appointments by phone, but the line is consistently busy. On the rare occasions when someone does answer, they inform me that no availability exists without first..
Little London Surgery
Adeola k.
I would like to extend my gratitude to all the team members at this practice. The entire staff demonstrate remarkable reliability, compassion, helpfulness, and professionalism, consistently making..
Little London Surgery
Hammaad S.
Had an appointment for my daughter that was scheduled for a particular time, but we ended up waiting considerably longer than expected before being seen. Other patients who arrived after us appeared..
Little London Surgery
Rose R.