SS

Sara S. one year ago • From Google

Rating

Bad

Phone system message is unnecessarily long and frustrating

Upon registering with this practice, I reviewed the existing feedback and wondered if matters could genuinely be as problematic as described. However, my experience has confirmed significant concerns. The facilities appear considerably outdated, and it seems the practice prioritises financial matters over investing in environmental improvements. The telephone system is frustrating, featuring an unnecessarily lengthy recorded message that feels excessive for callers. My interactions with the lead clinician left me feeling rushed and unheard. There appeared to be limited engagement with my concerns, and I formed the impression that efficiency targets may have taken precedence over thorough patient consultation. I would recommend considering alternative options.

Other reviews for Aylesford Medical Centre