The Erimus Practice

I have been attempting to contact the practice for several days without receiving a response. I am very disappointed with the lack of communication and feel let down by the service provided.

What a wonderful experience I had at this practice. The staff member I saw was absolutely fantastic and genuinely takes time to help you properly. I cannot speak highly enough of the care and..

While the clinical staff members provide good care, I had a negative experience with one of the reception team members. When I visited to collect a specimen container, I was informed that a face..

Extremely disappointing experience. If negative ratings were possible, this would receive the lowest possible score.

The majority of the reception staff appear to lack competence in their roles. While I have not had direct interaction with them in person, my attempts to arrange medical appointments at this..

It is difficult to reach this practice by telephone, and obtaining an appointment once contact is made proves to be consistently challenging.

A member of the reception team who answered my call was rather curt in their manner.

Called multiple times early in the morning and experienced a lengthy wait in the queue before being able to connect with someone. However, the staff members were consistently helpful and courteous..

The healthcare provider suggested to my partner that they might have a serious illness without conducting any examination.

The staff interactions appeared to lack professionalism in my experience. I felt there was insufficient rapport and communication among the team members. Based on my background in the NHS, I believe..

The reception staff were extremely unwelcoming and appeared deeply unhappy in their roles. Despite being first in the queue, I experienced a lengthy wait of several minutes before being seen, and..

Difficult to reach, as several members of the front desk staff could be more welcoming, though the clinical team are adequate. The practice appears to be operating at capacity.

I have been registered with this practice since early in my life, and for many years it has provided good care. However, in recent times, the experience has changed noticeably. When calling,..

Attempting to arrange a repeat prescription at this practice has proven to be quite challenging. Even when calling as soon as the prescription service becomes available, I have repeatedly..

The clinical staff are lovely and very supportive. However, I have found the reception team to be unwelcoming, unhelpful and dismissive. I have experienced poor service from them and witnessed..

The practice is frequently difficult to reach by telephone, with lines often appearing engaged. On occasions when contact is made, interactions have felt somewhat abrupt.

I would rate this practice far more negatively if the system allowed it. I have been a patient at this practice since childhood, as my family chose to register everyone there together, and until..

I would rate this practice far lower if possible. The reception team appears inconsistent, with conflicting information provided about booking procedures depending on who answers the call. When..

Disappointing experience overall. The staff came across as unwelcoming and dismissive, and the reception team's manner was particularly unpleasant. The service appears to have declined in recent..

This practice has been extremely disappointing. The service quality has been poor, and I have had concerning experiences with my care. For instance, I was managing a chronic condition and had been..