Victoria & Mapperley Practice

Every visit means a different physician, which makes me feel like an afterthought rather than a valued patient. The inconsistent care and impersonal approach leave me feeling distinctly unwelcome,..

Absolutely terrible customer support!!!! They put me on hold and ignored my calls, forcing me to dial their number 78 times. I am completely frustrated and let down!

This establishment is completely unsatisfactory.

The service at this medical practice is absolutely unacceptable. Getting a consultation with a doctor requires endless waiting, and even a phone appointment seems impossible. The reception staff are..

Absolute letdown! Zero stars if I could. Completely unsatisfactory.

Absolutely terrible front desk service!!!!

Complete waste of a medical facility, they'd sooner watch you perish than provide any actual care

The medical practice is completely unresponsive, refusing to pick up calls even during less busy periods. They consistently fail to proactively share test results with patients, forcing individuals..

This medical practice is utterly appalling. Their reception staff are completely incompetent, consistently ignoring incoming calls - I've personally experienced calling over a dozen times with zero..

Can't get a timeslot anywhere. They consistently ignore incoming calls. The employees are completely unhelpful and rude.

This establishment is a complete farce. The front desk staff deserve to be fired immediately. Every time I call to request medication, they bungle the prescription. This has happened multiple times -..

This medical practice is absolutely the finest I've encountered. Having recently relocated, I'll genuinely miss these healthcare professionals. While the front desk staff could enhance their customer..

It took an excessively long six weeks just to secure an appointment, and after reading various accounts, I'm feeling quite anxious about what awaits me at this location.

An average GP practice with similar pressures and lack of appointments for the most, which is understandable, however, they go the extra mile in the wrong way, so if you called the GP for an..

The medical staff here are truly exceptional They are deeply committed to providing the most comprehensive guidance and support These professionals possess remarkable skills and genuine compassion..

The sole rationale behind my one-star rating is the receptionist Linda Morris, who consistently displays an incredibly condescending demeanor whenever I visit. I've never encountered someone with..

An absolutely fantastic and compassionate healthcare facility. My visit today was truly exceptional. Heartfelt appreciation to the entire team.

Getting a consultation at this practice can be worthwhile if you manage to secure one, but the real challenge lies in navigating their reception. Trying to reach someone on the phone feels like an..

An average GP practice with similar pressures and lack of appointments for the most, which is understandable, however, they go the extra mile in the wrong way, so if you called the GP for an..

My interaction with the receptionist was thoroughly frustrating. She displayed a discourteous demeanor, demonstrated a lack of knowledge about the online registration procedure, and even suggested..