Mayford House Surgery

I have no complaints about the service offered by this practice. Emergency appointments on the day are consistently accessible. The team demonstrates professionalism and compassion, regularly going..

Excellent clinical staff and healthcare professionals who deliver outstanding care. The practice has managed well during recent health restrictions. While there can occasionally be delays when..

Having visited this practice multiple times with my child, I have found it to be reliable and well-run. Appointments for urgent matters are consistently available on the same day, and the on-site..

We have consistently enjoyed our time at this practice, having been a patient there for many years. The reception staff, clinical team, and pharmacy support have consistently demonstrated..

I frequently hear acquaintances and relatives express dissatisfaction with the care they receive at their local medical practices. However, my experience at this surgery has been quite different for..

I am housebound and missed an initial call regarding a flu and COVID vaccination. Two weeks have passed and I am still awaiting clarification about whether a home visit will be arranged. Meanwhile,..

Outstanding medical professionals and front desk team at a highly commendable practice. I have nothing but positive things to say about them.

Thank you for taking the time to positively comment on the services that you have received from the surgery.

The practice consistently delivers a high standard of care, and we feel fortunate to have access to such a well-run facility in our area.

My appointment started promptly and the healthcare professional conducting it was comprehensive in their approach, warm in their manner, and easy to communicate with.

I had a complicated matter that required my GP practice to communicate with a government department. That department needed the practice to provide straightforward information. Instead of handling..

The medical practitioners are competent. However, the pharmacy service appears to create unnecessary barriers to accessing prescribed treatment.

The Care Navigator role appears to be presented as quite significant based on the information provided in the correspondence. One might wonder whether the compensation package adequately matches the..

I arrived ahead of schedule as I typically do, and after waiting twenty minutes, I was informed that the healthcare professional was running approximately twenty minutes behind. It would have been..

An excellent facility to visit when you need medical care.

The practice was excellent when we initially registered. However, there have been notable changes since then, particularly regarding extended waiting periods when attempting to contact the surgery...

I have been a patient at this practice since 2012. I have no complaints about the service provided, though I attend infrequently. I do prefer to see the same healthcare professional, which does mean..

The practice consistently delivers excellent service.

Disappointing and lacking in compassion. The practice does not appear to have the capacity or capability to provide adequate patient care.

Knowledgeable, courteous and approachable. Demonstrated strong competence and worked efficiently throughout. An excellent experience from start to finish. Much appreciated.