SH

S H. 2 years ago • From Google

Rating

Bad

Pneumonia After Dismissive Doctor Visit

I spent the entire day attempting to contact the clinic, with no success until I finally reached someone about my persistent cough and four-day hiccup episode. Their initial response was dismissive, asking, "What do you want us to do?" yet somehow I secured an appointment that same day. The encounter with 'Dr T' was arguably the most disappointing medical interaction I've ever experienced. She was completely uninterested in my concerns, abruptly telling me to stop talking while monitoring my vitals. Upon discovering my oxygen level was at 87%, she reluctantly rechecked it on another finger, instructing me to breathe deeply until it reached around 93%. Her commentary about my medical history was coldly delivered, feeling more like a perfunctory statement than genuine concern. Then, she hastily ushered me out. My subsequent visit to RUH A&E confirmed I had Pneumonia, requiring immediate antibiotic treatment. As a result, I've definitively decided to switch healthcare providers - I will absolutely not return to this practice. While I acknowledge many staff members are well-intentioned and understand they're operating under significant staffing constraints, this experience represented a clear demonstration of professional negligence. Improvement is desperately needed.

Other reviews for Charlotte Keel Medical Practice