Vassall Medical Centre

Outstanding care with wonderful interaction from the team, creating a welcoming atmosphere.

Some aspects of my experience were excellent, while others fell short of expectations.

This practice has been deeply disappointing. The reception staff came across as unwelcoming, and the clinical approach appears to rely heavily on telephone consultations as a first resort. I..

Excellent team members and medical professionals. Consistently supportive and understanding. Would strongly suggest to others.

This practice appears to have significant gaps in supporting patients with serious health conditions. I felt that the clinical staff lacked adequate communication and seemed to attribute their..

Most of my experiences at the practice have left me feeling like the clinician I saw viewed me as an inconvenience. The manner of communication often came across as dismissive and somewhat sharp,..

I have always found the GP at this practice to be very professional, helpful and approachable.

Not my regular practice, so I'm unfamiliar with the names of the reception staff or the clinician who saw me, but I can say that everyone here was exceptionally courteous and the clinician who..

I have been a patient there for many years and have recently made the decision to switch practices after providing multiple opportunities for improvement. Throughout my interactions with different..

The clinical staff have been excellent, however the administrative and nursing team could benefit from improving their interpersonal approach. Their manner of communication came across as..

I recently had a telephone consultation regarding weight management and potential treatment options. The clinician demonstrated exceptional compassion when discussing this sensitive subject. Rather..

This practice falls well short of expectations. I regret having given any positive rating at all. I would strongly advise against registering here, as the experience is likely to be disappointing...

I received incorrect appointment timing information when I called ahead, which resulted in me not attending my scheduled visit.

The last time I contacted the practice to arrange an appointment, the receptionist requested details of my symptoms, which I was happy to provide. I was informed that this information would be..

The visit was quite positive and I found the experience to be pleasant. The team members were approachable and provided helpful assistance throughout.

Excellent service provided by the practice. The clinical and administrative staff were very pleasant and helpful. Thank you for the support and assistance offered.

The medical centre on Vassall Road is honestly the worst GP practice I have experienced. We called this morning to arrange an appointment as my mother was feeling unwell due to a chronic health..

Very efficient and helpful - the clinician I see always takes my concerns very seriously.

This practice has benefited from having a health and wellbeing coach on staff. The coaching service provides valuable support and is an important addition to the care offered here - it would be..

The clinician demonstrated a professional approach and genuine commitment to patient care, consistently striving to make patients feel valued and supported throughout their appointments.