Atkinson Health Centre

I was told a referral to a specialist had been made in March, but later discovered it had not actually been sent. This was meant to be an urgent appointment that should have been arranged within two..

Risedale surgery has been a frustrating experience. During the first week, I was unable to secure an appointment as none were available. In the second week, I received a telephone consultation, but..

It took me a month to see a doctor but when you go there is no other person waiting for appointments 🤔

Disappointing Health Centre. After submitting a straightforward form for private health insurance documentation, I waited five days without hearing back. When I followed up, I was informed the..

Extremely disappointing. The reception area often appears unstaffed. I called to request a repeat medication refill and was informed that a clinical review would be necessary, even though I had no..

When I first started attending this practice, the experience was excellent, but things have changed considerably. On one occasion, I had an appointment scheduled but was delayed due to traffic..

I spent considerable time attempting to reach the surgery throughout the day only to be redirected elsewhere without receiving the support I felt was needed for my child's situation. I would not..

The practice operates much like many others across the country. The waiting times are lengthy, and the atmosphere towards patients could be more welcoming. The self-service check-in systems..

I am new to this practice but so far when compared with my previous healthcare providers, I have found the front desk staff to be extremely supportive and friendly, and the clinical staff member who..

The medical professionals and team members at this practice demonstrated a welcoming and supportive approach throughout my visit.

The receptionist at the practice was friendly and courteous during the phone call, and I was able to secure an appointment on the same day.

I have had a positive experience since switching surgeries, with one exception regarding administrative paperwork. Previously, similar requests were completed within two weeks without difficulty. At..

This is an excellent practice and I would strongly recommend it. From the front desk staff to the clinical team members, everyone is very approachable and supportive.

I found the hospital discharge process frustrating, and when I arranged a follow-up telephone consultation with my GP, the appointment did not take place as expected. On the day, I received no call..

I experienced a very frustrating situation regarding my recent appointment. My appointment was scheduled for a morning slot, but I was not provided with a specific arrival time. When I contacted the..

The practice's technological systems could be improved. Appointments generally run to schedule.

The administrative team demonstrated attentiveness and responsiveness, while the clinical staff showed genuine care and compassion. Any questions or health concerns I raised were handled in an..