High Pastures Surgery

Had a very frustrating experience today with the appointment callback system at the practice in Maghull. I waited considerably longer than expected for a callback, and encountered a significant..

I recently became a member and have been thoroughly impressed by the exceptional service provided by both the staff and reception. They've gone above and beyond to accommodate me, ensuring I was..

I would give this practice a much lower rating if possible. I needed to arrange some blood tests, but I found it extremely difficult to access care. There were no doctor appointments available, and..

I'm uncertain why this role is titled as it is, as my experience suggested the staff member was unwilling to listen and appeared indifferent to my concerns.

Constant battle to get, a prescription on time. Despite using the NHS “ app”, upon checking the “app” to verify if my, prescription has been approved. Also instructing the practice, of my choice to..

I have been a patient at this practice for over two decades. The standard of care provided to the local community has noticeably deteriorated from its previously respected reputation. The..

This practice has been disappointing in my experience, with repeated commitments to address patient concerns that have not been followed through. I have observed that vulnerable patients have been..

I have consistently been able to secure appointments without difficulty. The reception team has always been accommodating and supportive.

The team at this practice demonstrates outstanding professionalism and dedication. However, there appear to be some concerns regarding coordination and consistency in relation to medication..

Having recently needed to seek medical assistance, I have found the level of care and support provided by the practice and team to be excellent, which has been very helpful and reassuring.

I found this practice to be quite disappointing. I submitted a complaint via email to the management team approximately two months ago and have yet to receive any response. When I contacted the..

After a series of disappointments, I finally had the opportunity to consult with a Physician Assistant in May. Although not a doctor, this PA proved to be an exceptional alternative. He meticulously..

I've been a loyal patient at this practice for quite some time now, and I must say, my experience has consistently been top-notch. The physicians and support staff alike have consistently..

I had an outstanding experience at this medical practice. The entire staff exhibited a high level of professionalism and were incredibly accommodating. I was seen by a physician assistant who..

I recently relocated to this neighborhood and I must say, my experiences here have been nothing short of positive. On two separate occasions, I found myself in need of their services, and both times..

Received a vaccination appointment on Friday without any difficulty in the booking process. The nursing staff member was welcoming, competent, and maintained the scheduled appointment time..

I have had an excellent experience with this surgery over the past year or so, and I feel it has improved significantly over the last couple of years. The staff are outstanding, helpful, and polite,..

The clinical staff at this practice are of high quality, however accessibility by telephone is problematic. I have experienced lengthy waiting times on hold followed by frequent disconnections. The..

If you are considering registering with this practice, you may want to reconsider. The service was satisfactory prior to recent times, but has experienced a noticeable decline since then. Obtaining..

I've been a patient at this medical practice for quite some time now, and I must say, the experience has been consistently disappointing. Securing an appointment with a physician seems nearly..