Unity Health
Anonymouse 2 months ago
Poor
Appointment
BadReception
ExcellentCleanliness
GreatCare
BadRespect
BadSeen On Time
PoorPoor care and understanding especially when housebound.
Rules and regulations now taken over this once good practice, its expansion is now too large with 100 staff, therefore getting answers is impossible as often many clerical staff are appointed to deal with your enquiry. You are issued with a named GP as unfortunately happened to me recently as my excellent GP resigned and you find you are nothing now more than a name and number on a computer screen, they do not even know or research your full case history my new GP Issued a wrong drug I am no longer to take as would be dangerous and she would not issue an important heart medication requested monthly along with other medications by my pharmacy. More thought and care should be taken and offered to housebound patients. I would however, like to mention the kind and helpful receptionists at Brill and Thame one in particular, unfortunately I do not know her name who has always without fail helped me and given me confidence that my query will be attended to.
According to my documentation, I was marked as tardy for my scheduled visit, which is completely incorrect! In reality, I was punctual and ended up waiting while the medical staff engaged in a phone..
Unity Health
iwona a.
This surgical facility is an absolute nightmare. Steer clear at all costs. The front desk staff is incredibly rude and provides zero assistance. Their current operational approach is utterly..
Unity Health
Anonymouse
Rules and regulations now taken over this once good practice, its expansion is now too large with 100 staff, therefore getting answers is impossible as often many clerical staff are appointed to..
Unity Health
Jane C.
I regret to share a negative experience. During the online booking process, I was queried about unavailable time slots, yet the confirmed appointment directly conflicted with my explicitly stated..
Unity Health
Kevin P.
Solid training opportunity with the added benefit of selecting from four distinct surgical procedures
Unity Health
Hanna C.
I've consistently received outstanding treatment at Unity Health in Princes Risborough. Their proactive approach of pre-screening patients via phone to determine if an appointment is truly necessary..
Unity Health
Kristina B.
My encounter with this medical practice has been absolutely disastrous. I've been suffering from persistent pain for a year and a half, and was promised a referral to rheumatology for proper..
Unity Health
Gregg R.
I recommend this receptionist explore alternative career paths, such as debt recovery or meat processing. Her phone demeanor was not just abrupt and discourteous towards me, but she also brought my..
Unity Health
George T.
Exceptional customer care. Contacted the practice this morning at 9:36am, received a callback from the general practitioner at 14:22, and secured an in-person consultation at 4:30pm - truly..
Unity Health
mo f.
Pleasant encounters for myself and my relatives.
Unity Health
Stew Y.
The front desk staff member on the morning of January 12th displays an unacceptably discourteous demeanor towards patients. While I personally was not the target of her abrasive behavior, witnessing..
Unity Health
Tim S.
Smooth experience, everything went perfectly without any hitches
Unity Health
Lin S.
The staff across all roles—from the front desk to medical professionals—were exceptionally welcoming and supportive throughout my visit.
Unity Health
Stefan C.
Unity Health stands out as the most chaotic medical practice I've encountered in my professional career spanning 15 years, brazenly flouting regulatory standards. My business specializes in life..
Unity Health
Matthew C.
A massive appreciation for all the incredible assistance you've provided - you truly went above and beyond to support me during this process.
Unity Health
Annette D.