The Forum Health Centre
2 years agoLiam M. 3 years ago • From Google
Poor
Poor communication and delayed test result notification
I have been experiencing persistent chest discomfort accompanied by coughing for approximately two years. Following a viral illness early last year, I was given a diagnosis related to ongoing health complications, which included significant chest symptoms. When I contacted the practice recently regarding these continuing concerns, I was informed of a finding related to my kidney that had apparently been identified on imaging from several months prior, which I felt was not communicated to me in a timely manner. This experience has left me frustrated with the overall service received. I have also encountered repeated difficulties with how information is shared between myself and the practice, and have found it challenging to receive responses from the management team when attempting to raise concerns.
The Forum Health Centre
2 years agoHi Liam It would be helpful to have more details to allow us to respond to your concerns and support your care. The operations manager at the practice who leads on complaints in Alicia O’Malley and no complaint has been received to date. Please email as much detail as possible to [email protected]
I appreciate the assistance provided in gathering the medical documentation needed for my private health insurance application. I was especially grateful for the prompt delivery of the physical copy..
The Forum Health Centre
Lorraine H.
I am not a regular patient myself, but my parent is a patient here and I needed to arrange a prompt appointment for them, though it was not an emergency situation. The reception team went above and..
The Forum Health Centre
Krn K.
Excellent experience with the practice
The Forum Health Centre
Sushil J.
Excellent care with a delightful approach from the team members.
The Forum Health Centre
Harmony O.
I would say there are significant variations in the quality of care between different medical practices. I am currently registered at one surgery and have been unable to secure an appointment for..
The Forum Health Centre
Jade D.
I had a frustrating experience attempting to secure an appointment for my child today. Despite submitting my request early in the morning, I was unable to obtain a timely slot. I am quite..
The Forum Health Centre
Steph A.
The care and service provided by the team was excellent, with particular appreciation for one clinician whose dedication exemplifies what makes the NHS so valued. A heartfelt thank you to the entire..
The Forum Health Centre
Zoe Z.
Dear Zoe We would be keen to hear more about your recent experience as we have paramedics, advanced nurse practitioners and GPs offering same day appointments so you should not have to wait a..
The Forum Health Centre
Katie S.
I called today and spoke with a member of the reception team who I often seem to reach when I phone. They are consistently wonderful and incredibly supportive. It's quite different from my previous..
The Forum Health Centre
Lina N.
This healthcare provider is an improvement compared to my previous one :)
The Forum Health Centre
Raye A.
I am an autistic person who recently registered with this Practice and find that change can be challenging for me due to anxiety about unfamiliar situations. I can genuinely say my concerns were..
The Forum Health Centre
Nicky C.
My family recently joined this practice on recommendation after leaving our previous surgery. I wish we had made the switch much sooner! The experience has been remarkably different from what we..
The Forum Health Centre
Rob L.
I have been managing a heart condition and upon returning from time away, I experienced some health concerns. The practice demonstrated excellent responsiveness by arranging a prompt appointment and..
The Forum Health Centre
David P.
I simply wanted to express my appreciation for the team at this health centre. They consistently demonstrate helpfulness and warmth in every interaction. Whenever I reach out, the staff are always..
The Forum Health Centre
SUNDAR T.
A pleasant and well-maintained medical practice offering extended appointment availability.
The Forum Health Centre
Julie L.
I am a patient at the health centre, along with my family members who are also registered there. The care and support that we have all received is exceptional, coming from the clinical staff,..
The Forum Health Centre
Jim S.
The reception team provided excellent service, and the administrative processing team delivered outstanding support that was both friendly and efficient. All members of the medical staff..
The Forum Health Centre
James D.
I'm no longer satisfied with my experience at this practice. When I requested a remote consultation early this morning, I was informed that there were no available slots and was advised to contact..
The Forum Health Centre
Amanda T.
Outstanding level of support consistently demonstrated with a genuine willingness to assist. Much appreciated 👏
The Forum Health Centre
Kate H.
I have been a patient at this medical centre for over three decades and have consistently found it to be excellent. I have always been able to access appointments and consultations with clinical..
The Forum Health Centre
Paul M.