Whitworth Medical Centre

I scheduled an appointment for Wednesday afternoon and was able to secure one for Thursday morning instead. My call was answered within two minutes, and the doctor attended to us right on schedule...

Terrible service. They show no interest in following up on outcomes and appear indifferent towards their patients. It's astonishing to me that they are still in business and functioning as usual.

The entire team of physicians and personnel is outstanding.

I just called to schedule an in-person appointment with a physician. A friendly and accommodating receptionist answered my call promptly. It's great to witness the clinic returning to its former..

To be frank, the situation is quite frustrating. If you attend an in-person appointment, it's likely you'll wait around 40 minutes past your scheduled time without exception. I've experienced this..

Rang today to chase up my medication request. Receptionist was unexpectedly rude, luckily for me I was in my nominated pharmacy with my phone on speaker. Pharmacist told me to report her to CQC as..

A standard receptionist who struggles with their self-esteem may not prioritize your needs and often exhibits a lack of motivation, which explains their consistently poor evaluations.

Why is it that they never pick up their phone?

Employees must possess effective interpersonal skills and understand the importance of answering a ringing phone. I waited for 50 minutes while my call was unanswered, so I decided to take my phone..

This morning, my girlfriend attempted to call for an entire hour, but I had to pause due to work commitments. I remained on hold for precisely one hour and two minutes before the call was..

Feeling somewhat hesitant, I considered giving a score of 3, while a rating of 2.5 seemed more appropriate; however, a score of 2 felt overly critical. Throughout my interactions with the staff, they..

Certainly, this is an inferior establishment characterized by inadequate management.

***ANOTHER UPDATE*** As of March 2022, I have distanced myself from this establishment and transitioned to a different practice. I would encourage everyone else to consider doing the..

Extremely disappointing experience. I attempted to call and ended up on hold for 14 minutes and 36 seconds, all while being first in line; I'm relieved I wasn't second. After having surgery..