Maylands Healthcare

No matter what efforts are made, the overall service experience remains consistently disappointing. The inconsistent approach to managing appointments seems difficult to believe. It appears to be a..

What was once an excellent medical practice has experienced a significant decline over recent years. When clinical staff were regularly available at the surgery, the service was outstanding. I..

The difficulty in securing a GP appointment at this practice is notably worse than at other medical surgeries in the area. The experience is deeply frustrating. Callers face extended hold times in..

I was uncertain about the new online booking system, but it has proven to be excellent. Appointments are much simpler to arrange with less unnecessary travel required, making it straightforward to..

Everything required is conveniently available in a single location.

I have been very satisfied with the entire team at this surgery, from those at the front desk through to the clinical staff. Over the past several months I have attended on multiple occasions and..

I requested a repeat prescription and followed up with a call regarding the status of my request. During the conversation with a member of the reception team, I expressed my frustration about the..

Received both flu and COVID vaccinations after booking an appointment through the online system. The venue had ample parking available and featured a compact waiting area indoors.

The staff were courteous and welcoming. The premises were immaculate. The appointment ran punctually. Excellent experience overall.

It was extremely frustrating to experience such lengthy wait times when attempting to book an appointment, followed by issues with medication processing and pharmacy delivery. The overall experience..

The practice had unpleasant odours throughout, and the bathroom facilities were in a poor state of cleanliness.

The team at this practice consistently demonstrates helpfulness and courtesy. The operating hours are particularly convenient and accommodating. We have appreciated being able to access services..

Maylands GP Surgery, well they are just one word - disappointing.

The majority of appointments tend to run behind schedule without prior notification or estimated waiting times, though you only become aware of delays after waiting considerably and having to..

I arranged an appointment through the online booking system and was very pleased with how quickly everything was processed, as I received a call and secured an appointment on the same day. The staff..

Similar to many GP practices across the country, obtaining an appointment or receiving a callback proves to be quite challenging. The staff demeanor could be more welcoming. Follow-up communication..

I had a very disappointing experience at this healthcare facility. The appointment scheduling process took considerably longer than expected, and obtaining a referral letter involved further delays...

The pharmacy frequently experiences stock shortages affecting a significant proportion of repeat prescription requests.

The pharmacy service and reception staff were disappointing, with interactions that lacked the compassion and courtesy one would expect when dealing with unwell patients. The overall experience was..

The practice is difficult to reach by telephone. I have found this to be a frustrating experience.