SM

Shahad M. one year ago • From Google

Rating

Bad

"Poor Service and Discrimination Concerns"

The management was extremely poor, and the staff's rudeness was evident. I arrived just a minute late, but everyone seemed preoccupied on calls. After waiting for about 45 minutes, when I finally approached the counter, they informed me that I could not be accommodated. The manager, Kerry Beaumont, appeared very unapproachable and failed to grasp my concerns. This experience has left me feeling as if my treatment is linked to my race. If something unfortunate were to happen to me as a result of this situation, who would be accountable? When I requested an explanation from her regarding why I hadn’t been seen yet, she refused and walked away abruptly. This really reflects the quality of service provided here.

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