LD

Lorna D. 2 years ago • From Google

Rating

Bad

Poor service mars excellent medical care

The medical professionals at this establishment are truly exceptional, delivering top-notch care. However, the front desk leaves much to be desired. Attempting to reach them by phone is an exercise in patience, often requiring an hour or more of waiting before someone finally answers. Even more concerning is their handling of patient concerns; when I tried to voice a complaint, the reception manager abruptly terminated the call. Such dismissive treatment towards individuals seeking medical attention is wholly unacceptable and raises serious questions about their commitment to patient care and satisfaction.

Other reviews for Western Road Medical Centre