Western Road Medical Centre
Lorna D. 2 years ago • From Google
Bad
Poor service mars excellent medical care
The medical professionals at this establishment are truly exceptional, delivering top-notch care. However, the front desk leaves much to be desired. Attempting to reach them by phone is an exercise in patience, often requiring an hour or more of waiting before someone finally answers. Even more concerning is their handling of patient concerns; when I tried to voice a complaint, the reception manager abruptly terminated the call. Such dismissive treatment towards individuals seeking medical attention is wholly unacceptable and raises serious questions about their commitment to patient care and satisfaction.
I've had a truly positive experience with this surgery, despite some varied opinions I've heard. The reception staff are incredibly accommodating and warm, consistently going above and beyond to fit..
Western Road Medical Centre
carole b.
Despite the often lengthy wait times for appointments, I've consistently been impressed by the exceptional service at this practice. The front desk staff consistently go above and beyond, displaying..
Western Road Medical Centre
Sineha C.
The workplace offers a commendable atmosphere, characterized by its swift-moving and dynamic nature. The overall experience is positive, with the rapid tempo contributing to an engaging and..
Western Road Medical Centre
mostaquim i.
Dr. Fahreen stands out among the exceptional medical staff at this practice. The level of care provided is commendable, with the physicians demonstrating notable expertise and professionalism. My..
Western Road Medical Centre
Михаела В.
The staff's conduct was appalling, and their treatment of patients was utterly unacceptable. Upon my visit today, I attempted to schedule an appointment with a physician, but before I could even..
Western Road Medical Centre
Benjamin F.
I received a suspicious message containing a link, supposedly from this medical center. It had all the hallmarks of a scam attempt. I'd strongly advise others to be cautious and verify any..
Western Road Medical Centre
Anonymouse
I have no complaints whatsoever - this group practice is the best!
Western Road Medical Centre
muhammad h.
I had an exceptional experience at this medical facility. The staff's helpfulness was truly outstanding, and both the administrative team and doctors were top-notch. Their readiness to assist was..
Western Road Medical Centre
Amanda A.
I recently reached out to the clinic regarding a persistent issue that had been escalating over time. Initially, they scheduled me for an appointment three weeks out, suggesting I try calling in the..
Western Road Medical Centre
Julius R.
I'm incredibly grateful for the exceptional care I've received from this GP in London. Their expertise and support have been nothing short of outstanding. Words can't adequately express my..
Western Road Medical Centre
Rob A.
While my initial attempt to schedule an appointment left something to be desired, I must commend the reception staff for their exceptional warmth and hospitality upon my arrival. Their friendly..
Western Road Medical Centre
lorna d.
The medical professionals at this establishment are truly exceptional, delivering top-notch care. However, the front desk leaves much to be desired. Attempting to reach them by phone is an exercise..
Western Road Medical Centre
q w.
Securing an appointment at this establishment has proven to be an insurmountable challenge. For what seems like an eternity, I've persistently attempted to book a slot, only to be met with the..
Western Road Medical Centre
Mohammed B.
My experience with the reception staff at this medical practice has been a rollercoaster. Initially, I encountered Helen, whose demeanor left much to be desired. Her approach was confrontational,..
Western Road Medical Centre
Sarah M.
I've been a patient at this medical practice since 1985, and I'm continually impressed by their exceptional care. Over the decades, they've not only expanded but also enhanced their services..
Western Road Medical Centre
Janet P.
I've been a patient at this practice since 1977, and I must say, it's consistently exceeded my expectations. The reception staff, despite what some might claim, are absolutely delightful. As for the..
Western Road Medical Centre
Valerica L.
The personnel at the medical facility, as well as those handling phone inquiries, exhibited exceptional courtesy and demonstrated a high level of proficiency in their roles. Their demeanor and..
Western Road Medical Centre
Lucie K.
I've had consistently positive experiences with the reception staff at this medical practice. The ladies working there are invariably courteous, amiable, and eager to assist. While scheduling..
Western Road Medical Centre
Marco B.
The staff exhibited a welcoming demeanor and demonstrated a genuine willingness to assist. Their approachable attitude and eagerness to help created a positive atmosphere throughout my experience.
Western Road Medical Centre
Anisha S.