Tulasi Medical Centre (Bennetts Castle Lane)

Scheduling a consultation for my child seems incredibly challenging and frustrating.

The overall service across all three branches of this GP practice is consistently poor, but the Ripple Road location stands out for the utterly unacceptable nature of my recent visit. The female..

The medical facility in question demonstrates a severe lack of commitment to patient welfare. Their reception area, in particular, stands out as exceptionally poor, possibly the most subpar I've..

Completely unacceptable. I wasted an excessive amount of time waiting on hold simply to modify my residential details. Then the representative seemed completely incapable of comprehending my..

They force you to collect your medications from a distant pharmacy location, showing no consideration for your age or health condition.

I had my first visit to this medical practice for a general health check and routine smear, and I must say, I'm thoroughly impressed. The waiting time was minimal, which was a pleasant surprise...

The front desk staff display an alarming lack of professionalism. They show zero empathy or understanding. This is undoubtedly the most inadequate medical practice I've encountered, and I'm..

During a challenging period following my father's passing, the life insurance provider was demanding medical documentation, which added to our emotional burden. However, the Practice Secretary was..

If I could rate this lower than zero, I absolutely would. I have countless reasons to explain my frustration, but it's clear they wouldn't listen or take my feedback seriously, so I won't even..

I recently accompanied my 82-year-old mother to the Bennett Castle Lane Surgery, and I must say, the experience was exceptional. Upon contacting the reception the previous day to explain her..

During my recent visit for blood work, I was pleasantly surprised by the exceptional care I received. The young nurse who attended to me, sporting a pair of glasses, demonstrated remarkable skill..

I've been battling illness for nearly three weeks, and attempting to secure a medical consultation has been incredibly challenging. It seems more feasible to arrange a meeting with the Prime..

Steer clear of this practice if you're seeking an ADHD referral, unless you're prepared to endure endless waiting periods. The specialists they recommend are equally ineffective, and one of the..

I've experienced consistently poor service at this establishment. It's virtually impossible to secure a scheduled appointment in advance. The only option they provide is to call on the very day you..

UNTRAINED AND HEARTLESS RECEPTIONIST! NEGLIGENT MEDICAL CENTRE! Completely lacking empathy! After enduring 45 minutes of waiting outside in freezing conditions while battling severe illness. Even..

Unable to schedule a meeting or get a response for booking

I had a remarkable experience at Tulasi Medical Centre recently, which brought back memories of a life-changing encounter from January 2023. During my ECG appointment, I was fortunate to meet Ela, a..

Subpar Service. Unacceptable Waiting Times and Patient Disrespect My recent visit to Tulasi Medical Centre was a deeply frustrating experience that highlighted significant shortcomings in their..

Over the past 12 years, I've been a loyal patient at Tulasi Medical Surgery, and I must say, their service has consistently exceeded my expectations. Whenever I've needed an appointment, I've always..

had a telephone appointment booked via the NHS APP for 11.20 this morning. Call came earlier than expected. Tried to call back as being tagged as missed appointment. Unfortunately went through a..