Redburn Park Medical Centre

With all due respect to the person mentioned, they are fortunate to have access to their preferred clinician, as I have not been able to see mine in two years. Instead, I have had appointments with..

The medical team here has been absolutely wonderful with me. I experienced a difficult situation at another healthcare facility that really shook my confidence, and even now I struggle with anxiety..

The telephone service has been disappointing. It has been difficult to reach the practice for urgent appointment slots, and connectivity issues persist throughout the morning hours.

We have experienced significant difficulty accessing the practice this morning. After attempting to get through for an extended period, we remain unable to connect. The wait has been frustratingly..

I would not recommend this practice based on my experience. The telephone support was unhelpful, and I found the staff manner to be unwelcoming. I feel the service was not used appropriately for my..

Inadequate support for end-of-life care needs

The reception team are wonderful, cheerful, and genuinely pleasant to interact with. It's worth remembering they're managing a heavy workload, and while the phones ring constantly, this doesn't..

The reception staff displayed unhelpful attitudes and appeared unwilling to engage properly. The clinician seemed rushed during the consultation and did not allow adequate time for discussion or..

It's extremely difficult to secure an appointment with a doctor at this practice. I've had to make numerous calls over just a few days in order to get seen. The online booking system is..

The team here are wonderful, displaying professionalism alongside genuine warmth and compassion. Booking appointments is straightforward, as the front desk staff go the extra mile to accommodate..

Really pleased with my experience today, which is quite different from how phone services have operated previously! I sustained a back injury this morning and was pleasantly surprised to find a..

Consider looking elsewhere if you're seeking a new GP practice. I attempted to book an appointment by phone only to learn that they now exclusively offer same-day appointments, requiring you to..

I have been attempting to reach the practice since early morning without success, as the telephone line remains continuously busy. This is not an isolated occurrence. There appear to be significant..

Excellent experience 👏 The clinical team and staff have supported me consistently over many years and took the time to understand my health situation thoroughly, so I'm very grateful for their care..

What a wonderful practice to have joined after relocating. Everything appears to be well-organised and comprehensive, with an impressive range of services and support available. The entire team..

Redburn Park Medical Centre is a pleasure to visit, with reception staff who are friendly and accommodating, and telephone calls answered without delay. Based on my visits, the clinical staff create..

I've been a patient at this surgery for many years, and the staff have consistently been wonderful. The clinician I see is very compassionate and understanding about my health concerns. They're an..

I feel it's important to highlight that reception staff are administrative personnel rather than clinically qualified professionals, and therefore shouldn't be positioned in a role that requires..

I have been a patient at this practice for many years and have consistently found the team to be helpful and supportive. I appreciate the effort everyone makes to assist patients and provide..

The entire team, including those at reception and clinical staff, provided excellent service.