Arthington Medical Centre
Anonymouse 2 years ago
Average
Appointment
GreatReception
GreatCleanliness
GreatCare
BadRespect
BadSeen On Time
GreatPoor, unsafe, uncaring GP
AVOID if you can or take someone to witness conversations! Seen by x2 staff Ada Allen, who lacks communication skills, bedside manner and provides inaccurate advice and Dr Pearline Punnoose who treats women poorly, doesn't listen to patient concerns resulting in delivering poor helthcare with negative outcomes, lies about what happens during consultations and is risk adverse. Dr Punnoose's clinical judgements and advice have resulted in me becoming anaemic and being wrongly diagnosed with hypertension. The practice manager is collusive and attempts to manage complaints informally so there is no formal record to the appropriate bodies for fear of losing locum staff. Since registering with a new GP, the assessments and proposed treatments provided have been found to be incorrect and I have since been supported and provided with better healthcare albeit health needs that could have been avoided if the healthcare delivered by the clinicians at this surgery was sven close to safe, caring, responsive, effective and well led.
Enduring a grueling 9-hour wait in the emergency department just to obtain antibiotics for a chest infection, I'm once again frustrated by a GP surgery contributing to the NHS's overwhelming..
Arthington Medical Centre
Johnson J.
Exceptional customer care. My blood test visit was seamless - punctual service with zero waiting time. Completely satisfied with the entire experience.
Arthington Medical Centre
Patryk S.
DR PEARLINE PUNNOOSE Absolutely the most incompetent physician at this medical facility! All the other doctors are excellent, with Dr Skeet being particularly outstanding. DR PEARLINE PUNNOOSE..
Arthington Medical Centre
Jo F.
Called to schedule an appointment and was informed only one doctor was available, but I refused due to a prior negative encounter. I was booked with an unknown practitioner who turned out to be a..
Arthington Medical Centre
Alan H.
Medical staff have been exceptional. The front desk team consistently provides excellent assistance. Both nurses and nurse practitioners demonstrate high-quality care and professionalism.
Arthington Medical Centre
Gassiem B.
Absolutely terrible experience with staff who appear completely disinterested and unwelcoming, making you feel like an inconvenience rather than a valued customer!
Arthington Medical Centre
Lynn T.
The staff consistently demonstrate a friendly and supportive attitude, always ready to assist customers with a welcoming approach.
Arthington Medical Centre
Deesh R.
Dr. Punoose is terrible, displaying zero compassion or attentiveness. Her medical practice is fundamentally unsuitable for her profession. On a positive note, the front desk personnel are..
Arthington Medical Centre
Joe D.
Consistently greeted with professionalism and exceptional care. I would definitely suggest this practice to anyone seeking quality service.
Arthington Medical Centre
David B.
These devices consistently fail to power up.
Arthington Medical Centre
Anonymouse
AVOID if you can or take someone to witness conversations! Seen by x2 staff Ada Allen, who lacks communication skills, bedside manner and provides inaccurate advice and Dr Pearline Punnoose who..
Arthington Medical Centre
Valery M.
absolutely dreadful encounter. scheduled consultation at 2:20pm with my tiny infant (6 months old) arrived punctually, endured 20 minutes holding baby while waiting to see physician. Zero..
Arthington Medical Centre
Jane B.
The personnel here are friendly. Debbie is wonderful and excels in her role, and Dr. Skeet stands out as the sole physician who truly pays attention to patients' concerns - he's an exceptional..
Arthington Medical Centre
Jamie T.
Comments regarding Kelly at the reception highlight her helpful nature and personable demeanor. She consistently explores various options concerning appointment timings and results with a strong..
Arthington Medical Centre
Nicki S.
If there were options for negative ratings, I would choose them. In April 2020, after experiencing persistent pain in my leg for several days, I contacted the doctors. They advised me simply to take..
Arthington Medical Centre
patience n.
A heartbreaking situation that fills me with profound sorrow 💔
Arthington Medical Centre
Jackie P.
I absolutely refuse to have Dr Panoose treating me or my loved ones, as she is utterly unacceptable. The other physicians at the practice are competent. As for Debbie, she is exceptional - despite..
Arthington Medical Centre
louise w.
Dr. Punnoose displays a complete lack of empathy and professionalism. When I sought reassurance about my condition, she dismissively laughed and sarcastically remarked that she can't read minds,..
Arthington Medical Centre
Alex A.
Although the reception team has consistently been pleasant, my encounters with the physicians and the scheduling process have left much to be desired. I would not suggest this place.
Arthington Medical Centre
Sienna E.
I rang their office precisely at 8am, and they repeatedly disconnected my calls. Eventually, after a frustrating wait until 8:20, I managed to connect. When I requested an appointment, they claimed..
Arthington Medical Centre
Nicola W.