A

Anonymouse 2 years ago

Rating

Average

  • Appointment

    Great
  • Reception

    Great
  • Cleanliness

    Great
  • Care

    Bad
  • Respect

    Bad
  • Seen On Time

    Great

Poor, unsafe, uncaring GP

AVOID if you can or take someone to witness conversations! Seen by x2 staff Ada Allen, who lacks communication skills, bedside manner and provides inaccurate advice and Dr Pearline Punnoose who treats women poorly, doesn't listen to patient concerns resulting in delivering poor helthcare with negative outcomes, lies about what happens during consultations and is risk adverse. Dr Punnoose's clinical judgements and advice have resulted in me becoming anaemic and being wrongly diagnosed with hypertension. The practice manager is collusive and attempts to manage complaints informally so there is no formal record to the appropriate bodies for fear of losing locum staff. Since registering with a new GP, the assessments and proposed treatments provided have been found to be incorrect and I have since been supported and provided with better healthcare albeit health needs that could have been avoided if the healthcare delivered by the clinicians at this surgery was sven close to safe, caring, responsive, effective and well led.

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