Arthington Medical Centre
Anonymouse 2 years ago
Average
Appointment
GreatReception
GreatCleanliness
GreatCare
BadRespect
BadSeen On Time
GreatPoor, unsafe, uncaring GP
AVOID if you can or take someone to witness conversations! Seen by x2 staff Ada Allen, who lacks communication skills, bedside manner and provides inaccurate advice and Dr Pearline Punnoose who treats women poorly, doesn't listen to patient concerns resulting in delivering poor helthcare with negative outcomes, lies about what happens during consultations and is risk adverse. Dr Punnoose's clinical judgements and advice have resulted in me becoming anaemic and being wrongly diagnosed with hypertension. The practice manager is collusive and attempts to manage complaints informally so there is no formal record to the appropriate bodies for fear of losing locum staff. Since registering with a new GP, the assessments and proposed treatments provided have been found to be incorrect and I have since been supported and provided with better healthcare albeit health needs that could have been avoided if the healthcare delivered by the clinicians at this surgery was sven close to safe, caring, responsive, effective and well led.
Called to schedule an appointment and was informed only one doctor was available, but I refused due to a prior negative encounter. I was booked with an unknown practitioner who turned out to be a..
Arthington Medical Centre
Miz N.
Hoping there was a rating below the lowest possible score. Certain medical professionals at this facility seem incompetent. Previous reviews have already highlighted specific problematic staff..
Arthington Medical Centre
Gemma H.
I desperately want to award this medical practice zero stars. Steer clear and seek healthcare elsewhere. After two decades, I'm departing due to abysmal medical care. Ms Ada Allen demonstrates..
Arthington Medical Centre
David T.
Absolutely no issues - top-notch service, just like every other time. The team is fantastic.
Arthington Medical Centre
Jane B.
The personnel here are friendly. Debbie is wonderful and excels in her role, and Dr. Skeet stands out as the sole physician who truly pays attention to patients' concerns - he's an exceptional..
Arthington Medical Centre
David G.
I have no issues to report; it appears that I am attending more appointments and keeping a closer watch on my diabetes. I find myself interacting with nurses more frequently than with my doctor...
Arthington Medical Centre
Sienna E.
I rang their office precisely at 8am, and they repeatedly disconnected my calls. Eventually, after a frustrating wait until 8:20, I managed to connect. When I requested an appointment, they claimed..
Arthington Medical Centre
Jessica P.
I wouldn't award this medical practice even a single star. The primary doctor, Dr. Punoose, demonstrates a complete lack of compassion for her patients. Her attitude has made me seriously consider..
Arthington Medical Centre
Janet M.
Extremely inviting and kindhearted
Arthington Medical Centre
Sitholiwe M.
Dr Punoose appears ill-suited for medical practice, displaying a dismissive and self-important attitude with zero interest in patient communication. Having been associated with this medical facility..
Arthington Medical Centre
Nicola W.
Enduring a grueling 9-hour wait in the emergency department just to obtain antibiotics for a chest infection, I'm once again frustrated by a GP surgery contributing to the NHS's overwhelming..
Arthington Medical Centre
louise w.
Dr. Punnoose displays a complete lack of empathy and professionalism. When I sought reassurance about my condition, she dismissively laughed and sarcastically remarked that she can't read minds,..
Arthington Medical Centre
michael a.
Following my partner's significant surgical procedure, we wish to express our gratitude to the remarkable team at Arthington Medical Centre. Dr. Ranjani deserves special thanks for providing us with..
Arthington Medical Centre
Nicki S.
If there were options for negative ratings, I would choose them. In April 2020, after experiencing persistent pain in my leg for several days, I contacted the doctors. They advised me simply to take..
Arthington Medical Centre
Jackie P.
I absolutely refuse to have Dr Panoose treating me or my loved ones, as she is utterly unacceptable. The other physicians at the practice are competent. As for Debbie, she is exceptional - despite..
Arthington Medical Centre
patience n.
A heartbreaking situation that fills me with profound sorrow 💔
Arthington Medical Centre
Abigail H.
The physician displayed a complete lack of empathy and refused to genuinely listen to my health concerns. Every consultation with Dr. Punnoose follows the same frustrating pattern: dismissing my..
Arthington Medical Centre
Lynn T.
The staff consistently demonstrate a friendly and supportive attitude, always ready to assist customers with a welcoming approach.
Arthington Medical Centre
diane A.
Consistently provides excellent assistance
Arthington Medical Centre
Robert M.
Smooth and fast service during my visit, though scheduling can be a bit challenging occasionally
Arthington Medical Centre
Jo F.