Vel Surgery
ML
Meryl L. 6 months ago
Great
Myself and my partner have been to this practice a number of times in the last year, it's irrelevant to give times and dates, suffice it to say that I am not always satisfied with the outcome. It seems to me one or two GP's are only interested in what THEY have to say rather than what the patient has to say. It would help if they had their listening ears on, and maybe a bit more training would help. That isn't to say that all the staff are like that, but if you read this and are offended by my comments, than maybe it's because they resonate with you. Yes it's important to have the right qualifications but they are useless without humanity and understanding. This may seem like a drastic criticism but it's the difference between a good GP/nurse and a poor one! On the other hand I have found the reception staff and helpful, friendly and good at their job. On the whole a good practice...but needs more practice!
Vishnu P.